An instrument for measuring the critical factors of TQM in turkish higher education (Record no. 27071)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01663naa a2200205uu 4500 |
| 001 - CONTROL NUMBER | |
| control field | 8071616340910 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190211164023.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 080716s2008 xx ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
| Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | BAYRAKTAR, Erkan |
| 9 (RLIN) | 35045 |
| 245 10 - TITLE STATEMENT | |
| Title | An instrument for measuring the critical factors of TQM in turkish higher education |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Oxfordshire, UK : |
| Name of publisher, distributor, etc. | Taylor & Francis, |
| Date of publication, distribution, etc. | May-June 2008 |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | Driven by increasing competition and intensifying market forces, higher education institutes (HEIs) find total quality management (TQM) as one of the indispensable tools to adapt to the evolving new educational environment and to fulfil the expectations of their stakeholders. Based on a thorough review and synthesis of the quality management literature, this paper identifies 11 critical areas of TQM in an HEI. Operational measures of the critical factors are developed that can be used individually or in concert to produce a profile of institution-wide quality management. These measures are tested for reliability and validity using perceptual data collected from a sample of 144 academics from 22 HEIs in Istanbul, Turkey. Decision makers will be able to use this instrument to identify the extent of TQM implementation in their institutions, while researchers will be able to use it for furthering TQM research in HEIs |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | TATOGLU, Ekrem |
| 9 (RLIN) | 35046 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | ZAIM, Selim |
| 9 (RLIN) | 35047 |
| 773 08 - HOST ITEM ENTRY | |
| Title | Total quality management & business excellence |
| Related parts | 19, 5-6, p. 551-574 |
| Place, publisher, and date of publication | Oxfordshire, UK : Taylor & Francis, May-June 2008 |
| International Standard Serial Number | ISSN 14783363 |
| Record control number | |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20080716 |
| Operator's initials, OID (RLIN) | 1634^b |
| Cataloger's initials, CIN (RLIN) | Tiago |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20081209 |
| Operator's initials, OID (RLIN) | 1018^b |
| Cataloger's initials, CIN (RLIN) | Zailton |
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