E-government and innovations in service delivery : (Record no. 27528)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 02035naa a2200181uu 4500 |
| 001 - CONTROL NUMBER | |
| control field | 8091718410810 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190211164251.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 080917s2008 xx ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
| Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | SIDDIQUEE, Noore Alam |
| 9 (RLIN) | 9904 |
| 245 10 - TITLE STATEMENT | |
| Title | E-government and innovations in service delivery : |
| Remainder of title | the malaysian experience |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Philadelphia : |
| Name of publisher, distributor, etc. | Routledge, |
| Date of publication, distribution, etc. | June 2008 |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | As part of its public sector reform the government of Malaysia has embarked upon a massive e-government program seeking to introduce innovations in service delivery and enhance the quality and performance of public services. Started with the establishment of the Multimedia Super Corridor in 1996 the governmental initiatives have already resulted in significant progress towards ICT application in the public sector at national, state and local levels. A number of e-government schemes are currently underway that seek to make services accessible to the public at any time from anywhere without being constrained by agency working hours and distance. The present article focuses on Malaysia's experience with e-government and innovations in service delivery. In specific terms, it examines and analyses the e-government experiments in Malaysia and comments on their impacts on governance and service provision. It shows that although the e-government initiatives have produced, generally speaking favorable impacts on delivery of public services, their overall impact has remained limited due to a plethora of constraints and slow pace of their implementation. Not only the range of services offered is limited but also those expected to benefit from such services lack adequate access to information and sources as manifested in the country's poor e-maturity and e-readiness levels |
| 773 08 - HOST ITEM ENTRY | |
| Title | International Journal of Public Administration - IJPA |
| Related parts | 31, 7, p. 797-815 |
| Place, publisher, and date of publication | Philadelphia : Routledge, June 2008 |
| International Standard Serial Number | ISSN 01900692 |
| Record control number | |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20080917 |
| Operator's initials, OID (RLIN) | 1841^b |
| Cataloger's initials, CIN (RLIN) | Tiago |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20100723 |
| Operator's initials, OID (RLIN) | 1119^b |
| Cataloger's initials, CIN (RLIN) | Daiane |
No items available.
