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Administrative justice in public welfare bureaucracies : (Record no. 27634)

000 -LEADER
fixed length control field 01598naa a2200181uu 4500
001 - CONTROL NUMBER
control field 8101319385910
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211164339.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 081013s2007 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name LENS, Vicki
9 (RLIN) 35653
245 10 - TITLE STATEMENT
Title Administrative justice in public welfare bureaucracies :
Remainder of title when citizens (don't) complain
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Thousand Oaks :
Name of publisher, distributor, etc. SAGE,
Date of publication, distribution, etc. May 2007
520 3# - SUMMARY, ETC.
Summary, etc. One of the few avenues open to citizens to dispute mistakes in the administration of public welfare programs is administrative hearings ("fair hearings"). However, recipients rarely use them. This has important implications for social equity, as government is obligated to ensure its process for distributing benefits is fair and equitable. Drawing on data from 28 qualitative interviews with recipients who were sanctioned for violating the work rules, this study explores why recipients appealed, or did not appeal, their work sanctions. The findings indicate that nearly all of the recipients believed they were wrongfully sanctioned and were aware of their right to appeal. For recipients who did not appeal, the fair hearing system was indistinguishable from the rest of the agency, which they viewed as inflexible and intractable. In contrast, those who appealed viewed fair hearings more favorably, and unlike the nonappealers, had been encouraged to appeal by social networks
773 08 - HOST ITEM ENTRY
Title Administration & Society
Related parts 39, 3, p. 382-408
Place, publisher, and date of publication Thousand Oaks : SAGE, May 2007
International Standard Serial Number ISSN 00953997
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20081013
Operator's initials, OID (RLIN) 1938^b
Cataloger's initials, CIN (RLIN) Tiago
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20100719
Operator's initials, OID (RLIN) 1640^b
Cataloger's initials, CIN (RLIN) Daiane

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Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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