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Changing relations between government and citizen : (Record no. 27705)

000 -LEADER
fixed length control field 02016naa a2200169uu 4500
001 - CONTROL NUMBER
control field 8103116030710
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211164406.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 081031s2008 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name STUHMCKE, Anita
9 (RLIN) 35702
245 10 - TITLE STATEMENT
Title Changing relations between government and citizen :
Remainder of title administrative law and the work of the australian commonwealth ombudsman
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Brisbane Queensland :
Name of publisher, distributor, etc. Blackwell Publishing,
Date of publication, distribution, etc. September 2008
520 3# - SUMMARY, ETC.
Summary, etc. This article examines the individual complaint-taking role of the Australian Commonwealth Ombudsman over a 28 year period between 1977–2005. This study was conceived through a curiosity to determine how a 30 year old administrative law institution is reacting to accommodate a dramatically altered legal, political and economic environment. The suspicion was that, in the absence of legislative amendment to its jurisdiction and role, the Commonwealth Ombudsman must strategically change due to the demands of these external forces. The overall quantitative finding from the data analysis is that the internal strategic direction of the Commonwealth Ombudsman is indeed altering. In terms of dispute resolution it is increasingly using its discretionary powers to turn individual complainants back to government departments/agencies. The data analysis reveals that this administrative law institution is shifting from a reactive individual complaint taker to a proactive standard setter for government administration. This article suggests that this movement may impact upon citizen 'rights' or perceptions of their rights to have their individual complaints heard against government. This in turn may have a ripple effect for notions of democratic accountability and the relationship between the citizen and the state
773 08 - HOST ITEM ENTRY
Title Australian Journal of Public Administration : AJPA
Related parts 67, 3, p. 321-339
Place, publisher, and date of publication Brisbane Queensland : Blackwell Publishing, September 2008
International Standard Serial Number ISSN 03136647
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20081031
Operator's initials, OID (RLIN) 1603^b
Cataloger's initials, CIN (RLIN) Tiago

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