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Performance stories : (Record no. 28065)

000 -LEADER
fixed length control field 01481naa a2200169uu 4500
001 - CONTROL NUMBER
control field 9012713240310
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211164606.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 090127s2009 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name MARNOCH, Gordon
9 (RLIN) 6676
245 10 - TITLE STATEMENT
Title Performance stories :
Remainder of title a comparison of the annual reports presented by the U.S. Department of veterans affairs and the english national health service
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Armonk, NY :
Name of publisher, distributor, etc. M.E. Sharp,
Date of publication, distribution, etc. June 2008
520 3# - SUMMARY, ETC.
Summary, etc. Annual reports can contribute to the legitimacy of public service organizations in creating a favorable story around performance achievements. It is also the case that annual reports can have unintended consequences, provoking negative reactions on the part of their readers. Health services performance stories in the form of annual reports presented by the U. S. Department of Veterans Affairs and the English National Health Service between 2002 and 2005 are compared through a narrative analysis of structure and content. Conclusions are drawn as to the relative success each organization achieves in the telling of its performance story through annual reports. In dealing with the impact that performance stories have on legitimacy, further questions requiring answers from the readers of the reports are suggested
773 08 - HOST ITEM ENTRY
Title Public performance & management review
Related parts 31, 4, p. 570-603
Place, publisher, and date of publication Armonk, NY : M.E. Sharp, June 2008
International Standard Serial Number ISSN 15309576
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20090127
Operator's initials, OID (RLIN) 1324^b
Cataloger's initials, CIN (RLIN) Tiago

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