Knowledge management : (Record no. 28154)
[ view plain ]
000 -LEADER | |
---|---|
fixed length control field | 01968naa a2200181uu 4500 |
001 - CONTROL NUMBER | |
control field | 9013015082110 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | OSt |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20190211164650.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 090130s2009 xx ||||gr |0|| 0 eng d |
999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
041 ## - LANGUAGE CODE | |
Language code of text/sound track or separate title | eng |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | STEWART, Deb |
9 (RLIN) | 30754 |
245 10 - TITLE STATEMENT | |
Title | Knowledge management : |
Remainder of title | the fundamental component for delivery of quality |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | Oxfordshire, UK : |
Name of publisher, distributor, etc. | Taylor & Francis, |
Date of publication, distribution, etc. | September-October 2008 |
520 3# - SUMMARY, ETC. | |
Summary, etc. | This paper seeks to examine the link between Knowledge Management (KM) and Quality Management (QM) with a particular focus on the role of a Quality Culture. The authors propose that as Knowledge Management reaches its maturity in terms of acceptance as an important part of doing business in the modern world, that quality will again become the mantra of successful companies. This time, however, quality will not only be defined in terms of the properties of the product and/or services that the organisation provides, but in a more holistic manner that is subject to rapid change and shifting customer preferences. This increasingly dynamic knowledge-driven environment will require companies to pay close adherence to quality in order to satisfy demand and stay ahead of the competition. A national survey of 1000 quality certified organisations in Australia was distributed with a 23% response rate. The survey asked questions pertaining to the organisations' use of Knowledge Management, their quality culture, as well as their quality performance measures. As a result of an analysis of the data, the authors suggest that, in order to survive in such a dynamic environment, organisations will have to embrace Knowledge Management as a fundamental component of delivery of a quality culture |
700 1# - ADDED ENTRY--PERSONAL NAME | |
Personal name | WADDELL, Dianne |
9 (RLIN) | 36149 |
773 08 - HOST ITEM ENTRY | |
Title | Total quality management & business excellence |
Related parts | 19, 9-10, p. 987-996 |
Place, publisher, and date of publication | Oxfordshire, UK : Taylor & Francis, September-October 2008 |
International Standard Serial Number | ISSN 14783363 |
Record control number | |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | Periódico |
998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
-- | 20090130 |
Operator's initials, OID (RLIN) | 1508^b |
Cataloger's initials, CIN (RLIN) | Tiago |
No items available.