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The ranking of higher education institutions : (Record no. 28155)

000 -LEADER
fixed length control field 01999naa a2200193uu 4500
001 - CONTROL NUMBER
control field 9013015120710
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211164651.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 090130s2009 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name TAMBI, Abdul Malek Bin A.
9 (RLIN) 36144
245 10 - TITLE STATEMENT
Title The ranking of higher education institutions :
Remainder of title a deduction or delusion?
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Oxfordshire, UK :
Name of publisher, distributor, etc. Taylor & Francis,
Date of publication, distribution, etc. September-October 2008
520 3# - SUMMARY, ETC.
Summary, etc. The necessity to take into account the stakeholders' interests in higher education has resulted in the emergence of many performance measurement approaches that make use of performance indicators. The aim of this paper is to determine the benefits of using performance indicators for higher education and the problems associated with them. From a thorough examination of established models, it is concluded that the use of performance indicators for ranking purposes is unfounded. Performance indicators are known to bear many weaknesses such as, it is difficult to relate output to input; they only indirectly measure the achievement of objectives; and there is an ambiguity in their meanings. Their use should be restricted to highlight the areas of concerns in the higher education system. The ISO 9000 quality system was reported to have made very little progress in higher education. On a similar note, TQM, which has been widely practised in higher education institutions in the USA since the late 1980s, has not made much progress in other parts of the world. Tambi (2000) has proposed the application of Kanji's Business Excellence Model (KBEM) (Kanji, 1998a, 1998b) which can be used as a tool for quality review and enhancement of higher education institutions
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name GHAZALI, Maznah Che
9 (RLIN) 36145
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name YAHYA, Norasikin Binti
9 (RLIN) 36150
773 08 - HOST ITEM ENTRY
Title Total quality management & business excellence
Related parts 19, 9-10, p. 997-1011
Place, publisher, and date of publication Oxfordshire, UK : Taylor & Francis, September-October 2008
International Standard Serial Number ISSN 14783363
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20090130
Operator's initials, OID (RLIN) 1512^b
Cataloger's initials, CIN (RLIN) Tiago

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Escola Nacional de Administração Pública

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