Beyond cognition : (Record no. 28543)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01569naa a2200205uu 4500 |
| 001 - CONTROL NUMBER | |
| control field | 9031913590610 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190211164834.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 090319s2009 xx ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
| Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | NEWMAN, Meredith A. |
| 9 (RLIN) | 27478 |
| 245 10 - TITLE STATEMENT | |
| Title | Beyond cognition : |
| Remainder of title | affective leadership and emotional labor |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Malden, MA : |
| Name of publisher, distributor, etc. | Blackwell Publishers, |
| Date of publication, distribution, etc. | January / February 2009 |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | How do the concepts of emotional labor and artful affect translate into our understanding of leadership? Where would one find affective leadership in practice? To address these questions, the workdays of civil servants are examined. Based on interviews and focus groups, the authors set forth in their own words how social workers, 911 operators, corrections officials, detectives, and child guardians experience their work. These interviews reveal the centrality of emotion work in the service exchange and underscore affective leadership in practice. The authors conclude that the most important challenge facing public administrators is not to make work more efficient but to make it more humane and caring. Affective leadership, and recognition of the centrality of emotional labor therein, are the means by which this approach is championed |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| 9 (RLIN) | 4474 |
| Personal name | Guy, Mary E. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | MASTRACCI, Sharon H |
| 9 (RLIN) | 27475 |
| 773 08 - HOST ITEM ENTRY | |
| Title | Public administration review : PAR |
| Related parts | 69, 187, p. 6-21 |
| Place, publisher, and date of publication | Malden, MA : Blackwell Publishers, January / February 2009 |
| International Standard Serial Number | ISSN 00333352 |
| Record control number | |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20090319 |
| Operator's initials, OID (RLIN) | 1359^b |
| Cataloger's initials, CIN (RLIN) | Tiago |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20090319 |
| Operator's initials, OID (RLIN) | 1359^b |
| Cataloger's initials, CIN (RLIN) | Tiago |
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