Towards performance, quality and environmental management in local government : (Record no. 30022)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01632naa a2200205uu 4500 |
| 001 - CONTROL NUMBER | |
| control field | 9092115132013 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190211165414.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 090921s2009 xx ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
| Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | MONTESINOS, Vicente |
| 9 (RLIN) | 37647 |
| 245 10 - TITLE STATEMENT | |
| Title | Towards performance, quality and environmental management in local government : |
| Remainder of title | the case of spain |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Name of publisher, distributor, etc. | Taylor & Francis, |
| Date of publication, distribution, etc. | april2009 |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | The search for improvements in the management and quality of public services seems to be a constant in all public administrations, and there is an ever-increasing use of management techniques and models from the business sector. The aim of this paper is to show which management systems are being used by Spanish local governments to improve their management in terms of economy, quality and the environment. Our analysis is based on a questionnaire sent to Spanish local governments about the tools they use and the factors that influence their implementation. The results show that more efforts are necessary to implement performance measurement and total quality management, but they also show some positive aspects, such as the usefulness of performance measurement and its application to decisions in those local governments that have implemented it. |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | Performance management; local government; public management; performance indicators; local accounting |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | BRUSCA, Isabel |
| 9 (RLIN) | 37648 |
| 773 08 - HOST ITEM ENTRY | |
| Title | Local Government Studies |
| Related parts | 35, 2, p. 197-212 |
| Place, publisher, and date of publication | Taylor & Francis, april2009 |
| International Standard Serial Number | ISSN 03003930 |
| Record control number | |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20090921 |
| Operator's initials, OID (RLIN) | 1513^b |
| Cataloger's initials, CIN (RLIN) | mayze |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20090922 |
| Operator's initials, OID (RLIN) | 1104^b |
| Cataloger's initials, CIN (RLIN) | Carolina |
No items available.
