Excellence profiles in spanish firms with quality management systems (Record no. 30146)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01668naa a2200205uu 4500 |
| 001 - CONTROL NUMBER | |
| control field | 9092315504637 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190211165533.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 090923s2009 xx ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
| Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | CRIADO, Fernando |
| 9 (RLIN) | 37818 |
| 245 10 - TITLE STATEMENT | |
| Title | Excellence profiles in spanish firms with quality management systems |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | UK : |
| Name of publisher, distributor, etc. | Routledge, |
| Date of publication, distribution, etc. | mai./jun. 2009 |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | This paper seeks to answer two important questions that firms consider when designing, implementing and improving a quality management system (QMS): (1) what are the critical or key factors in implementing, developing and improving a QMS; and (2) what results can we expect from these factors? This article's primary new contribution to these questions is to propose the construction of an indicator that we call the reformed excellence predictor (REP). This indicator is obtained by taking as reference a sample of over 100 Spanish firms with experience in processes of implementation, development and improvement of quality. Once we have constructed the indicator, using multivariate statistical and graphic techniques, we analyse the implementation profiles and the results of the firms that have achieved the highest levels of excellence for the indicator designed. |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | quality management systems (QMS); performance; business excellence index; process approach; QMS key factors; QMS results |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | CALVO-MORA, Arturo |
| 9 (RLIN) | 24680 |
| 773 08 - HOST ITEM ENTRY | |
| Title | Total Quality Management & Business Excellence |
| Related parts | 20, 5-6, p. 655-680 |
| Place, publisher, and date of publication | UK : Routledge, mai./jun. 2009 |
| International Standard Serial Number | ISSN 14783363 |
| Record control number | |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20090923 |
| Operator's initials, OID (RLIN) | 1550^b |
| Cataloger's initials, CIN (RLIN) | Daiane |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20091009 |
| Operator's initials, OID (RLIN) | 1326^b |
| Cataloger's initials, CIN (RLIN) | Carolina |
No items available.
