Managing creative coalitions : (Record no. 30158)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 02172naa a2200193uu 4500 |
| 001 - CONTROL NUMBER | |
| control field | 9092316513713 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190211165542.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 090923s2009 xx ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
| Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | BEIRNE, Martin |
| 9 (RLIN) | 33678 |
| 245 10 - TITLE STATEMENT | |
| Title | Managing creative coalitions : |
| Remainder of title | Reflections on the social side of services innovation |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Oxford : |
| Name of publisher, distributor, etc. | Elsevier, |
| Date of publication, distribution, etc. | april2009 |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | This article considers the third dimension of the oft-discussed triumvirate of services science, concentrating on how social and managerial knowledge can be integrated with science and engineering to promote services innovation. Given the backgrounds and occupations of the authors, it represents an exploration in the sort of cross-boundary collaboration and joint analysis that is vital in this area, straddling the contrasting perspectives of social science and engineering, as well as the worlds of the academic and the practitioner. Our dialogue about the principles that may be capable of supporting a multidisciplinary approach to services innovation has underlined the importance of straight talking about disciplinary tensions and priorities, and mutual sensitivity to contextual conditions and constraints. Recognizing that creative insights and options for innovative activity emerge from the lower as well as the upper levels of organizational hierarchies and that viable improvement projects must connect with local insights and aspirations, this article cautions against designer tendencies to innovate from above or beyond the service workplace. Extending the logic of boundary-breaking collaboration, it argues for a more open approach to programme shaping from a broader alignment of engineering and the physical and social sciences with practitioner perspectives from manager, employee and other stakeholder groups on the ground. |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | Services innovation; Organizational learning; Knowledge management; Natural workgroups; Knowledge networks |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | CROMACK, Chris |
| 9 (RLIN) | 37837 |
| 773 08 - HOST ITEM ENTRY | |
| Title | European Management Journal |
| Related parts | 27, 2, p. 83-89 |
| Place, publisher, and date of publication | Oxford : Elsevier, april2009 |
| International Standard Serial Number | ISSN 02732363 |
| Record control number | |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20090923 |
| Operator's initials, OID (RLIN) | 1651^b |
| Cataloger's initials, CIN (RLIN) | mayze |
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