The adoption, use, and impacts of performance measures in medium-size cities : (Record no. 31509)
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001 - CONTROL NUMBER | |
control field | 0020414112137 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | OSt |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20190211170148.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 100204s2010 xx ||||gr |0|| 0 eng d |
999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
041 ## - LANGUAGE CODE | |
Language code of text/sound track or separate title | eng |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | FOLZ, David H. |
9 (RLIN) | 3636 |
245 10 - TITLE STATEMENT | |
Title | The adoption, use, and impacts of performance measures in medium-size cities : |
Remainder of title | progress toward performance management |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | Armonk, NY : |
Name of publisher, distributor, etc. | M.E. Sharpe, |
Date of publication, distribution, etc. | September 2009 |
520 3# - SUMMARY, ETC. | |
Summary, etc. | Based on a national mail survey of chief executives in mid-sized U.S. cities (populations between 25,000 and 250,000), this study examines the patterns of adoption, use, and impacts of performance measures for the purpose of advancing understanding of the challenges involved in moving from performance measurement to performance management. This study identifies the factors that distinguish cities that adopted and used performance measures and the results that chief executives expected to derive from the use of performance measures. What chief executives thought about the helpfulness of performance measures in making various types of decisions and why they thought their use of performance measures met, fell short, or exceeded their expectations are examined. The study finds that while most chief executives thought that performance measures met or exceeded their expectations, several factors helped to explain why the use of performance measures fell short of leaders' expectations. The single most important factor that helped to explain the gap between expectations and actual experience was the extent of "buy-in" of performance measurement by line managers and administrators. The level of workforce unionization and the extent of municipal experience with performance measurement also helped to explain whether performance management was perceived to be successful. |
590 ## - LOCAL NOTE (RLIN) | |
Local note | Volume 33 |
590 ## - LOCAL NOTE (RLIN) | |
Local note | Number 1 |
590 ## - LOCAL NOTE (RLIN) | |
Local note | September 2009 |
700 1# - ADDED ENTRY--PERSONAL NAME | |
Personal name | ABDELRAZEK, Reem |
9 (RLIN) | 38739 |
700 1# - ADDED ENTRY--PERSONAL NAME | |
Personal name | CHUNG, Yeonsoo |
9 (RLIN) | 38740 |
773 08 - HOST ITEM ENTRY | |
Title | Public Performance & Management Review |
Related parts | 33, 1, p. 63-87 |
Place, publisher, and date of publication | Armonk, NY : M.E. Sharpe, September 2009 |
International Standard Serial Number | ISSN 15309576 |
Record control number | |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | Periódico |
998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
-- | 20100204 |
Operator's initials, OID (RLIN) | 1411^b |
Cataloger's initials, CIN (RLIN) | Daiane |
998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
-- | 20100217 |
Operator's initials, OID (RLIN) | 1547^b |
Cataloger's initials, CIN (RLIN) | Daiane |
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