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The adoption, use, and impacts of performance measures in medium-size cities : (Record no. 31509)

000 -LEADER
fixed length control field 02208naa a2200241uu 4500
001 - CONTROL NUMBER
control field 0020414112137
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211170148.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 100204s2010 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name FOLZ, David H.
9 (RLIN) 3636
245 10 - TITLE STATEMENT
Title The adoption, use, and impacts of performance measures in medium-size cities :
Remainder of title progress toward performance management
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Armonk, NY :
Name of publisher, distributor, etc. M.E. Sharpe,
Date of publication, distribution, etc. September 2009
520 3# - SUMMARY, ETC.
Summary, etc. Based on a national mail survey of chief executives in mid-sized U.S. cities (populations between 25,000 and 250,000), this study examines the patterns of adoption, use, and impacts of performance measures for the purpose of advancing understanding of the challenges involved in moving from performance measurement to performance management. This study identifies the factors that distinguish cities that adopted and used performance measures and the results that chief executives expected to derive from the use of performance measures. What chief executives thought about the helpfulness of performance measures in making various types of decisions and why they thought their use of performance measures met, fell short, or exceeded their expectations are examined. The study finds that while most chief executives thought that performance measures met or exceeded their expectations, several factors helped to explain why the use of performance measures fell short of leaders' expectations. The single most important factor that helped to explain the gap between expectations and actual experience was the extent of "buy-in" of performance measurement by line managers and administrators. The level of workforce unionization and the extent of municipal experience with performance measurement also helped to explain whether performance management was perceived to be successful.
590 ## - LOCAL NOTE (RLIN)
Local note Volume 33
590 ## - LOCAL NOTE (RLIN)
Local note Number 1
590 ## - LOCAL NOTE (RLIN)
Local note September 2009
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name ABDELRAZEK, Reem
9 (RLIN) 38739
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name CHUNG, Yeonsoo
9 (RLIN) 38740
773 08 - HOST ITEM ENTRY
Title Public Performance & Management Review
Related parts 33, 1, p. 63-87
Place, publisher, and date of publication Armonk, NY : M.E. Sharpe, September 2009
International Standard Serial Number ISSN 15309576
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20100204
Operator's initials, OID (RLIN) 1411^b
Cataloger's initials, CIN (RLIN) Daiane
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20100217
Operator's initials, OID (RLIN) 1547^b
Cataloger's initials, CIN (RLIN) Daiane

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