Managing performance at local government level : (Record no. 32032)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01491naa a2200181uu 4500 |
| 001 - CONTROL NUMBER | |
| control field | 0032213171537 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190211170603.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 100322s2009 xx ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
| Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | YETANO, Ana |
| 9 (RLIN) | 39095 |
| 245 10 - TITLE STATEMENT | |
| Title | Managing performance at local government level : |
| Remainder of title | the cases of the city of brisbane and the city of melbourne |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Richmond : |
| Name of publisher, distributor, etc. | Wiley-Blackwell, |
| Date of publication, distribution, etc. | June 2009 |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | Local governments have been involved in a continuous reform process during recent decades. In many cases, this process has focused on the introduction of performance measurement and management. Reforms have evolved from the mere use of indicators to integrated management systems. In this article, the Balanced Scorecard, a system designed to answer the need for integrated management systems, is used as the framework to analyse how local governments have managed the use of performance management systems. The demands for better public performance, for greater customer focus, for enhanced decision-making and for increased responsiveness have an important role in the design of performance management systems. In addition, a perceived crisis in the area of management can act as catalyst for the implementation. |
| 773 08 - HOST ITEM ENTRY | |
| Title | Australian Journal of Public Administration - AJPA |
| Related parts | 68, 2, p. 167-181 |
| Place, publisher, and date of publication | Richmond : Wiley-Blackwell, June 2009 |
| International Standard Serial Number | ISSN 03136647 |
| Record control number | |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20100322 |
| Operator's initials, OID (RLIN) | 1317^b |
| Cataloger's initials, CIN (RLIN) | Daiane |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20101222 |
| Operator's initials, OID (RLIN) | 1116^b |
| Cataloger's initials, CIN (RLIN) | Daiane |
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