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The role of external inspection in the public services : (Record no. 32436)

000 -LEADER
fixed length control field 02022naa a2200193uu 4500
001 - CONTROL NUMBER
control field 0041612464237
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211171035.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 100416s2009 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name LEWIS, Paul
9 (RLIN) 39539
245 10 - TITLE STATEMENT
Title The role of external inspection in the public services :
Remainder of title the case of the UK training market
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Malden :
Name of publisher, distributor, etc. Wiley-Blackwell,
Date of publication, distribution, etc. December 2009
520 3# - SUMMARY, ETC.
Summary, etc. We consider two interpretations of the role of external inspection in the public services in the UK in the context of publicly funded, work-based training programmes for young people. The first is that inspection provides substantive information to buyers concerning training quality, thereby improving efficiency in the 'training market'. The second is that it provides procedurally oriented reassurance concerning service quality to government and the public, irrespective of substantive quality. Evidence is drawn from the inspection procedures and reports of the Adult Learning Inspectorate between 2001 and 2005. The inspectors rated training providers on various attributes, some clearly procedural, others potentially substantive. We find that while inspectors took both procedural and substantive dimensions of training into account in judging the quality of a provider's services, they attached considerably more weight to procedural than to substantive attributes. In particular, they undervalued the trainee completion rate, despite its potential association with the substantive quality of training and the priority the government attaches to raising it. These results are interpreted as evidence of limited validity in inspection findings, which do little to resolve information asymmetries in the UK training market.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name RYAN, Paul
9 (RLIN) 9324
773 08 - HOST ITEM ENTRY
Title Public Administration: An International Quarterly
Related parts 87, 4, p. 791-817
Place, publisher, and date of publication Malden : Wiley-Blackwell, December 2009
International Standard Serial Number ISSN 00333298
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20100416
Operator's initials, OID (RLIN) 1246^b
Cataloger's initials, CIN (RLIN) Daiane
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20100420
Operator's initials, OID (RLIN) 1555^b
Cataloger's initials, CIN (RLIN) Carolina

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Escola Nacional de Administração Pública

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