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Strengthening the link between performance measurement and decision making (Record no. 32439)

000 -LEADER
fixed length control field 01527naa a2200181uu 4500
001 - CONTROL NUMBER
control field 0041612523837
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211171038.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 100416s2009 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name TAYLOR, Jeannette
9 (RLIN) 33591
245 10 - TITLE STATEMENT
Title Strengthening the link between performance measurement and decision making
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Malden :
Name of publisher, distributor, etc. Wiley-Blackwell,
Date of publication, distribution, etc. December 2009
520 3# - SUMMARY, ETC.
Summary, etc. Many public agencies now face dual pressures to meet external accountability demands on one hand, and improve their internal performance on the other. This begs the question whether the demands that are made on public agencies to externally report on their performance have a limited or wide ranging impact on the utilization of performance indicators (PIs) for internal improvements. This article addresses this question via a small group of public agencies and public accountability authorities in Australia. It also examines the main factors that affect the use of PIs for decision making. The evidence suggests that the agencies use PIs more for meeting external reporting requirements than for achieving internal improvements. Various constraints on the use of PIs were identified, mainly technical problems, and to a lesser extent, political and organizational issues.
773 08 - HOST ITEM ENTRY
Title Public Administration: An International Quarterly
Related parts 87, 4, p. 853-871
Place, publisher, and date of publication Malden : Wiley-Blackwell, December 2009
International Standard Serial Number ISSN 00333298
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20100416
Operator's initials, OID (RLIN) 1252^b
Cataloger's initials, CIN (RLIN) Daiane
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20100420
Operator's initials, OID (RLIN) 1554^b
Cataloger's initials, CIN (RLIN) Carolina

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