Perceptions and misperceptions of major organizational changes in hospitals : (Record no. 33066)
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001 - CONTROL NUMBER | |
control field | 0051310180337 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | OSt |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20190211171518.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 100513s2003 xx ||||gr |0|| 0 eng d |
999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
041 ## - LANGUAGE CODE | |
Language code of text/sound track or separate title | eng |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | WALSTON, Stephen L. |
9 (RLIN) | 40037 |
245 10 - TITLE STATEMENT | |
Title | Perceptions and misperceptions of major organizational changes in hospitals : |
Remainder of title | do change efforts fail because of inconsistent organizational perceptions of restructuring and reengineering? |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | New York : |
Name of publisher, distributor, etc. | Marcel Dekker, |
Date of publication, distribution, etc. | 2003 |
520 3# - SUMMARY, ETC. | |
Summary, etc. | Over the past decade, many hospitals have invested in major restructuring and/or reengineering efforts designed to enhance their competitiveness by improving product quality and/or reducing costs. For a variety of reasons, these significant changes have not been systematically evaluated. This research provides an objective look at the results of restructuring/reengineering hospitals and an examination of the influences on employee perceptions of reengineering's outcomes. This research demonstrates that employees, including upper management, had little or no objective knowledge of the outcomes of their change efforts. However, perceptions of all employees involved in a major change effort are critical if their full participation is to be sustained. The ultimate sustainability of many hospital strategic change efforts may rest largely on subjective assessments of its outcomes. The research reported here suggests that such perceptions vary significantly by organizational level and may not be stable over time. While the passage of time sees improvements in managers' perceptions of reengineering results, line personnel become increasingly skeptical and less positive. Further objective research is encouraged to more definitely distinguish the impact of employee perceptions on change efforts' outcomes and sustainability. |
700 1# - ADDED ENTRY--PERSONAL NAME | |
Personal name | CHADWICK, Clint |
9 (RLIN) | 40038 |
773 08 - HOST ITEM ENTRY | |
Title | International Journal of Public Administration - IJPA |
Related parts | 26, 14, p. 1581-1605 |
Place, publisher, and date of publication | New York : Marcel Dekker, 2003 |
International Standard Serial Number | ISSN 01900692 |
Record control number | |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | Periódico |
998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
-- | 20100513 |
Operator's initials, OID (RLIN) | 1018^b |
Cataloger's initials, CIN (RLIN) | Daiane |
998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
-- | 20100514 |
Operator's initials, OID (RLIN) | 1150^b |
Cataloger's initials, CIN (RLIN) | Carolina |
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