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Perceptions and misperceptions of major organizational changes in hospitals : (Record no. 33066)

000 -LEADER
fixed length control field 02125naa a2200193uu 4500
001 - CONTROL NUMBER
control field 0051310180337
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211171518.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 100513s2003 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name WALSTON, Stephen L.
9 (RLIN) 40037
245 10 - TITLE STATEMENT
Title Perceptions and misperceptions of major organizational changes in hospitals :
Remainder of title do change efforts fail because of inconsistent organizational perceptions of restructuring and reengineering?
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New York :
Name of publisher, distributor, etc. Marcel Dekker,
Date of publication, distribution, etc. 2003
520 3# - SUMMARY, ETC.
Summary, etc. Over the past decade, many hospitals have invested in major restructuring and/or reengineering efforts designed to enhance their competitiveness by improving product quality and/or reducing costs. For a variety of reasons, these significant changes have not been systematically evaluated. This research provides an objective look at the results of restructuring/reengineering hospitals and an examination of the influences on employee perceptions of reengineering's outcomes. This research demonstrates that employees, including upper management, had little or no objective knowledge of the outcomes of their change efforts. However, perceptions of all employees involved in a major change effort are critical if their full participation is to be sustained. The ultimate sustainability of many hospital strategic change efforts may rest largely on subjective assessments of its outcomes. The research reported here suggests that such perceptions vary significantly by organizational level and may not be stable over time. While the passage of time sees improvements in managers' perceptions of reengineering results, line personnel become increasingly skeptical and less positive. Further objective research is encouraged to more definitely distinguish the impact of employee perceptions on change efforts' outcomes and sustainability.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name CHADWICK, Clint
9 (RLIN) 40038
773 08 - HOST ITEM ENTRY
Title International Journal of Public Administration - IJPA
Related parts 26, 14, p. 1581-1605
Place, publisher, and date of publication New York : Marcel Dekker, 2003
International Standard Serial Number ISSN 01900692
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20100513
Operator's initials, OID (RLIN) 1018^b
Cataloger's initials, CIN (RLIN) Daiane
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20100514
Operator's initials, OID (RLIN) 1150^b
Cataloger's initials, CIN (RLIN) Carolina

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Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

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