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Public service performance and trust in government : (Record no. 33097)

000 -LEADER
fixed length control field 01553naa a2200217uu 4500
001 - CONTROL NUMBER
control field 0051312522937
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211171543.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 100513s2003 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name WALLE, Steven Van de
9 (RLIN) 23761
245 10 - TITLE STATEMENT
Title Public service performance and trust in government :
Remainder of title the problem of causality
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New York :
Name of publisher, distributor, etc. Marcel Dekker,
Date of publication, distribution, etc. 2003
520 3# - SUMMARY, ETC.
Summary, etc. Concerns for restoring citizens' trust in government are at the core of public sector modernization. Public distrust is often blamed on the bad functioning of public services, and in political discourse well-functioning public services are said to create trust in government. This is a very rational and mechanistic reasoning, only part of which corresponds to reality. The link between performance and trust can only be made when very specific conditions are present. The core of the discussion deals with causality: it is obvious that performance of the public administration has a certain impact on trust in government, but existing levels of trust in government may also have an impact on perceptions of government performance. In this article, we outline a framework for research on this performance-trust relation.
590 ## - LOCAL NOTE (RLIN)
Local note Volume 26
590 ## - LOCAL NOTE (RLIN)
Local note Numbers 8-9
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name BOUCKAERT, Geerd
9 (RLIN) 40067
773 08 - HOST ITEM ENTRY
Title International Journal of Public Administration - IJPA
Related parts 26, 8-9, p. 891-914
Place, publisher, and date of publication New York : Marcel Dekker, 2003
International Standard Serial Number ISSN 01900692
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20100513
Operator's initials, OID (RLIN) 1252^b
Cataloger's initials, CIN (RLIN) Daiane
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20100723
Operator's initials, OID (RLIN) 1523^b
Cataloger's initials, CIN (RLIN) Daiane

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Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

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