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Trust management in the finnish ministries : (Record no. 33098)

000 -LEADER
fixed length control field 01749naa a2200217uu 4500
001 - CONTROL NUMBER
control field 0051312550837
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211171544.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 100513s2003 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name HARISALO, Risto
9 (RLIN) 39834
245 10 - TITLE STATEMENT
Title Trust management in the finnish ministries :
Remainder of title evaluation of management systems
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New York :
Name of publisher, distributor, etc. Marcel Dekker,
Date of publication, distribution, etc. 2003
520 3# - SUMMARY, ETC.
Summary, etc. Our purpose was to find out to what extent civil servants—managers, specialists, and experts—in 13 Finnish ministries have confidence in their management systems. We defined trust as a kind of deep sentiment, more fundamental than mere acceptance, satisfaction or legitimacy. Trust and mistrust are strong motivators for cooperation and collaboration. They are logical outcomes of social interaction in terms of management systems and context. We found out that civil servants are more likely to trust management if it acts professionally with no emphasis on political factors. Ministers, for instance, can efficiently earn their trust with administrative experience and behavior norms. Our analysis showed that there are both well-trusted and ill-trusted components in management systems implicating that management must be the object of continuous development. As a whole civil servants have more confidence in work community than in strategy, structure, people policies, and administrative processes of the ministries.
590 ## - LOCAL NOTE (RLIN)
Local note Volume 26
590 ## - LOCAL NOTE (RLIN)
Local note Numbers 8-9
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name STENVALL, Jari
9 (RLIN) 40068
773 08 - HOST ITEM ENTRY
Title International Journal of Public Administration - IJPA
Related parts 26, 8-9, p. 915-940
Place, publisher, and date of publication New York : Marcel Dekker, 2003
International Standard Serial Number ISSN 01900692
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20100513
Operator's initials, OID (RLIN) 1255^b
Cataloger's initials, CIN (RLIN) Daiane
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20100723
Operator's initials, OID (RLIN) 1524^b
Cataloger's initials, CIN (RLIN) Daiane

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Escola Nacional de Administração Pública

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