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Seeking justice : (Record no. 33172)

000 -LEADER
fixed length control field 01923naa a2200181uu 4500
001 - CONTROL NUMBER
control field 0051717392537
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211171619.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 100517s2009 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name LENS, Vicki
9 (RLIN) 35653
245 10 - TITLE STATEMENT
Title Seeking justice :
Remainder of title citizens' use of fair hearings to correct errors in public welfare bureaucracies
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Cary :
Name of publisher, distributor, etc. Oxford University,
Date of publication, distribution, etc. oct. 2009
520 3# - SUMMARY, ETC.
Summary, etc. An understudied area of public administration is administrative hearings, used by clients to challenge denials or reductions of aid in public welfare programs. They help ensure that officials are applying the law consistently, fairly and equitably, and as intended by policy makers. Drawing on 59 qualitative interviews with public assistance clients in an urban and suburban county in New York who received notices discontinuing or reducing their assistance, this study explores why clients appeal or not and their perceptions of hearings. The findings indicate that clients’ decisions to contest agency decisions were influenced by their perceptions of how workers treated them, their reactions to powerlessness and stigma, and their social networks, especially client networks. Clients who filed appeals perceived hearings as a valuable tool, albeit one that needed improvements. Although concerned with outcomes, they also focused on the procedural fairness of the hearing and whether they had an opportunity to fully present their case to an impartial decision maker. Although some clients had difficulty navigating the appeals process, procedural fairness was possible to achieve, despite the evident power and status disparities between the parties
773 08 - HOST ITEM ENTRY
Title Journal of Public Administration Research and Theory
Related parts 19, 4, p. 817-838
Place, publisher, and date of publication Cary : Oxford University, oct. 2009
International Standard Serial Number ISSN 10531858
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20100517
Operator's initials, OID (RLIN) 1739^b
Cataloger's initials, CIN (RLIN) Daiane
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20120517
Operator's initials, OID (RLIN) 1347^b
Cataloger's initials, CIN (RLIN) Geisneer

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Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

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  • SPO Área Especial 2-A
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