Design of university course quality by teaching experiments as student feedback (TESF) (Record no. 33388)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01753naa a2200217uu 4500 |
| 001 - CONTROL NUMBER | |
| control field | 0052014222337 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190211171825.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 100520s2009 xx ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
| Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | BARONE, Stefano |
| 9 (RLIN) | 40322 |
| 245 10 - TITLE STATEMENT | |
| Title | Design of university course quality by teaching experiments as student feedback (TESF) |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Oxfordshire : |
| Name of publisher, distributor, etc. | Routledge, |
| Date of publication, distribution, etc. | jul./ago. 2009 |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | Quality of the academic system must be constantly monitored, especially under conditions of growing competition and limited resources. Those who are interested in quality, doing research and teaching on it, should ensure quality of the processes for which they are responsible. Teaching is one of the primary services offered by a university. For it, all fundamental principles of Total Quality Management (TQM) must be valid. In this article the authors propose a methodology for designing the quality of a university course, considered as a basic service of a complex educational system. The methodology is based on the concurrent use of teaching experiments performed by a teacher, and the SERVQUAL model for the evaluation of student feedback. Such methodology can be adopted in any educational context. It is a useful tool for continuous course improvement. The article presents the application of the methodology in two consecutive editions of a statistics course at the University of Palermo, Italy. |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | Volume 20 |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | Numbers 7-8 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | FRANCO, Eva Lo |
| 9 (RLIN) | 40323 |
| 773 08 - HOST ITEM ENTRY | |
| Title | Total Quality Management & Business Excellence |
| Related parts | 20, 7-8, p. 687-703 |
| Place, publisher, and date of publication | Oxfordshire : Routledge, jul./ago. 2009 |
| International Standard Serial Number | ISSN 14783363 |
| Record control number | |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20100520 |
| Operator's initials, OID (RLIN) | 1422^b |
| Cataloger's initials, CIN (RLIN) | Daiane |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20100531 |
| Operator's initials, OID (RLIN) | 1317^b |
| Cataloger's initials, CIN (RLIN) | Carolina |
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