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A model for establishing a quality culture in a major private security company (Record no. 33399)

000 -LEADER
fixed length control field 01568naa a2200205uu 4500
001 - CONTROL NUMBER
control field 0052014430437
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211171835.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 100520s2009 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name KOKT, Deseré
9 (RLIN) 40336
245 10 - TITLE STATEMENT
Title A model for establishing a quality culture in a major private security company
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Oxfordshire :
Name of publisher, distributor, etc. Routledge,
Date of publication, distribution, etc. jul./ago. 2009
520 3# - SUMMARY, ETC.
Summary, etc. With the increasing emphasis on safety and security over the past few years, the crucial role of private security cannot be underestimated. Private security aids public policing and the military forces in combating the growing occurrence of crime and terrorism, especially in the Western world. Despite its crucial role, private security is a neglected area of investigation, especially in the South African context. The aim of this paper is not only to reflect on the multitude of research on organisational culture and quality (TQM), but to propose a model for implementing this in a major private security company. By using the three-level typology of Schein (1992) as conceptual framework, and by examining one of South Africa's largest security companies, the author is able to suggest a model for the establishment of a quality culture in the organisation.
590 ## - LOCAL NOTE (RLIN)
Local note Volume 20
590 ## - LOCAL NOTE (RLIN)
Local note Numbers 7-8
773 08 - HOST ITEM ENTRY
Title Total Quality Management & Business Excellence
Related parts 20, 7-8, p. 787-798
Place, publisher, and date of publication Oxfordshire : Routledge, jul./ago. 2009
International Standard Serial Number ISSN 14783363
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20100520
Operator's initials, OID (RLIN) 1443^b
Cataloger's initials, CIN (RLIN) Daiane
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20100531
Operator's initials, OID (RLIN) 1319^b
Cataloger's initials, CIN (RLIN) Carolina

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