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An innovative method and tool for role-specific quality-training evaluation (Record no. 33417)

000 -LEADER
fixed length control field 02158naa a2200205uu 4500
001 - CONTROL NUMBER
control field 0052015215537
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211171850.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 100520s2009 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name NANDA, Vic
9 (RLIN) 40368
245 10 - TITLE STATEMENT
Title An innovative method and tool for role-specific quality-training evaluation
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Oxfordshire :
Name of publisher, distributor, etc. Routledge,
Date of publication, distribution, etc. set./out 2009
520 3# - SUMMARY, ETC.
Summary, etc. A sound quality-training programme is the vehicle that ensures that all employees are adequately qualified to perform their jobs in accordance with applicable quality requirements. An effective quality-training programme is one that adequately addresses the varied training needs of employees in different roles in the organisation. Generally, it is not sufficient to administer the same training evaluation questionnaire to assess what all the attendees of a quality-training have learned. This is because, typically, employees receiving a quality-training are from different functional areas in the organisation, and thus have different vested interests and learning objectives. That is, a training audience is typically heterogeneous as opposed to homogeneous. Therefore, in such situations, training evaluations must be tailored to accommodate the unique needs of the various segments of the training audience, and to correctly ascertain whether the employees in each segment (or role) have learned what they need to know to directly apply in their specific jobs. The purpose of this paper is to address this critical need. Specifically, the contribution of this paper is that it proposes an innovative method and tool for performing role-specific evaluation of quality-training. A secondary notable benefit of this novel approach to training evaluation is that it may be used as an interactive trainer to help reinforce key concepts from the training.
590 ## - LOCAL NOTE (RLIN)
Local note Volume 20
590 ## - LOCAL NOTE (RLIN)
Local note Numbers 9-10
773 08 - HOST ITEM ENTRY
Title Total Quality Management & Business Excellence
Related parts 20, 9-10, p. 1029-1040
Place, publisher, and date of publication Oxfordshire : Routledge, set./out 2009
International Standard Serial Number ISSN 14783363
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20100520
Operator's initials, OID (RLIN) 1521^b
Cataloger's initials, CIN (RLIN) Daiane
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20100531
Operator's initials, OID (RLIN) 1325^b
Cataloger's initials, CIN (RLIN) Carolina

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