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Why is quality improving continuously? An integrated perspecive of institutions theory and the resource-based view of the firm (Record no. 33423)

000 -LEADER
fixed length control field 01947naa a2200229uu 4500
001 - CONTROL NUMBER
control field 0052015353537
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211171854.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 100520s2009 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name LAI, Kuei-Kuei
9 (RLIN) 40380
245 10 - TITLE STATEMENT
Title Why is quality improving continuously? An integrated perspecive of institutions theory and the resource-based view of the firm
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Oxfordshire :
Name of publisher, distributor, etc. Routledge,
Date of publication, distribution, etc. set./out. 2009
520 3# - SUMMARY, ETC.
Summary, etc. In this paper, we seek to answer a fundamental question: Why is quality improving continuously? Quality improvement is a goal that firms always pursue. Previous research on quality improvement centred mostly on total quality management (TQM), which emphasises a customer-oriented activity that relies on continuous devotion to quality improvement throughout a whole company. Yet, the mechanism of quality improvement is not well understood. This article draws on an integrated perspective of institutional theory and the resource-based view of the firm, highlighting the importance of resource exploitation based on an institution. We further argue that a hereditary institution can facilitate trust development, which in turn results in an advantageous endogenous resource, i.e., self-reinforcing human capital, supporting continuous quality improvement. To examine this argument, we draw on a case study of Largan Precision, the world's largest aspherical optical plastic lens supplier, to illustrate its successful mechanism of quality improvement. Finally, conclusion and implications for theory and practice are presented.
590 ## - LOCAL NOTE (RLIN)
Local note Volume 20
590 ## - LOCAL NOTE (RLIN)
Local note Numbers 9-10
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name LIU, Tzu-Hsin
9 (RLIN) 40381
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name KAO, Fang-Chen
9 (RLIN) 40382
773 08 - HOST ITEM ENTRY
Title Total Quality Management & Business Excellence
Related parts 20, 9-10, p. 1111-1122
Place, publisher, and date of publication Oxfordshire : Routledge, set./out. 2009
International Standard Serial Number ISSN 14783363
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20100520
Operator's initials, OID (RLIN) 1535^b
Cataloger's initials, CIN (RLIN) Daiane
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20100531
Operator's initials, OID (RLIN) 1326^b
Cataloger's initials, CIN (RLIN) Carolina

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