An integration of balanced scorecards and data evelopment analysis for firm's benchmarking management (Record no. 33427)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01950naa a2200217uu 4500 |
| 001 - CONTROL NUMBER | |
| control field | 0052015544337 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190211171857.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 100520s2009 xx ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
| Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | CHIANG, Chwan-Yi |
| 9 (RLIN) | 40389 |
| 245 10 - TITLE STATEMENT | |
| Title | An integration of balanced scorecards and data evelopment analysis for firm's benchmarking management |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Oxfordshire : |
| Name of publisher, distributor, etc. | Routledge, |
| Date of publication, distribution, etc. | nov./dez. 2009 |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | Management performance measurement is a complex task since multiple inputs and multiple outputs are involved in the process. This study attempted to develop an integrated framework to encompass the basic concepts of balance scorecards (BSC) and data envelope analysis (DEA) for measuring management performance. BSC and DEA are complementary to each other. On the one hand, BSC can provide appropriate outputs of performance for DEA. On the other hand, DEA can set benchmarking for companies based on their inputs and outputs, as well as transform performance measures into managerial information. Accordingly, the synergy of BSC and DEA can translate the appropriate performance indices into managerial implications. This study selected auto and commercial bank industries as the targets for empirical investigation. The results indicated that the interrelationships among four perspectives of BSC were empirically valid. However, the most crucial indicators in each perspective were distinct in different industries. About 46% of auto companies and 57% of commercial banks are located at efficiency frontiers. Managerial implications and research limitations are addressed as well. |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | Volume 20 |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | Numbers 11-12 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | LIN, Binshan |
| 9 (RLIN) | 40390 |
| 773 08 - HOST ITEM ENTRY | |
| Title | Total Quality Management & Business Excellence |
| Related parts | 20, 11-12, p. 1153-1172 |
| Place, publisher, and date of publication | Oxfordshire : Routledge, nov./dez. 2009 |
| International Standard Serial Number | ISSN 14783363 |
| Record control number | |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20100520 |
| Operator's initials, OID (RLIN) | 1554^b |
| Cataloger's initials, CIN (RLIN) | Daiane |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20100531 |
| Operator's initials, OID (RLIN) | 1327^b |
| Cataloger's initials, CIN (RLIN) | Carolina |
No items available.
