Complementary role of organizational learning capability in new service development (NSD) process (Record no. 33557)
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| fixed length control field | 02248naa a2200193uu 4500 |
| 001 - CONTROL NUMBER | |
| control field | 0052614341241 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190211171957.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 100526s2009 xx ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
| Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | LIMPIBUNTERNG, Tharinee |
| 9 (RLIN) | 40542 |
| 245 10 - TITLE STATEMENT | |
| Title | Complementary role of organizational learning capability in new service development (NSD) process |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Bingley, UK : |
| Name of publisher, distributor, etc. | Emerald, |
| Date of publication, distribution, etc. | 2009 |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | Purpose The purpose of this paper is to investigate the role of organizational learning capability in relation to leadership tasks performed by executives and organizational performance by bridging the concepts of organizational learning and NSD. Design/methodology/approach The NSD processes of seven telecom service providers in Thailand are adopted as the research context. Conceptual framework is developed based on literatures and expert interviews. Multi-item questionnaires are designed mostly based on interviews with 12 experts involving in NSD processes of those seven providers. Survey is conducted with 497 executives and employees in NSD processes of those providers. The structural equation modeling and LISREL 8.72 application are employed in data analyses. Findings Leadership tasks performed by NSD executives significantly affect the development of organizational learning capability, which in turn significantly affects organizational performance. The effectiveness of executives' leadership tasks and organizational learning capability development are symbiotic. Research limitations/implications The validation and generalization of the results are still limited to the context of NSD processes of telecom service providers in Thailand. The analyses based on second-order factors and perceptual data. Practical implications In today's context, NSD process should be managed as the dynamic learning process. The integration of executives plays a key role in facilitating the development of organizational learning capability in such a process. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | JOHRI, Lalit M. |
| 9 (RLIN) | 40543 |
| 773 08 - HOST ITEM ENTRY | |
| Title | The Learning Organization |
| Related parts | 16, 4, p. 326-348 |
| Place, publisher, and date of publication | Bingley, UK : Emerald, 2009 |
| International Standard Serial Number | ISSN 09696474 |
| Record control number | |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20100526 |
| Operator's initials, OID (RLIN) | 1434^b |
| Cataloger's initials, CIN (RLIN) | Jaqueline |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20100607 |
| Operator's initials, OID (RLIN) | 1014^b |
| Cataloger's initials, CIN (RLIN) | Carolina |
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