When productivity and communication clash : (Record no. 33938)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 02165naa a2200229uu 4500 |
| 001 - CONTROL NUMBER | |
| control field | 0060216415037 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190211172410.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 100602s1996 xx ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
| Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | GARNETT, James L. |
| 9 (RLIN) | 40852 |
| 245 10 - TITLE STATEMENT | |
| Title | When productivity and communication clash : |
| Remainder of title | ethical issues for government managers |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New York : |
| Name of publisher, distributor, etc. | Marcel Dekker, |
| Date of publication, distribution, etc. | 1996 |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | Productivity and communication are two administrative ideals that have received substancial emphasis in public management theory and practice. A major, although not adequately tested, assumption in government is that improved intra- and inter-organisational communication among goverment officials, managers, and employees; and closer contact among provider agencies, their service clienteles, and other non-client public will improve service productivity. More open and more accurate information flow among key participations in the service delivery process is assumed to result in greater productivity and better feedback on performance. |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | Without denigrating the importance of sound communication, this paper examines situations where the need to communicate with elected officials, voter, and service clients jeopardises efforts to improve productivity and service delivery. It explores the ethical implications for managers when the right-to-know in a democratic society conflicts with government's efforts to improve productivity and performance by identifying four types of productivity and communication conflict and noting some of the legal, administrative, and political causes of such conflict. By using s trifocal conceptual lens involving (productivity-communication-ethics), public managers can gain a more realistic, accurate understanding of some key issues and value choices they must resolve. |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | Volume 19 |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | Numbers 11-12 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | SIGLER, Jay A. |
| 9 (RLIN) | 40853 |
| 773 08 - HOST ITEM ENTRY | |
| Title | International Journal of Public Administration - IJPA |
| Related parts | 19, 11-12, p. 2235-2253 |
| Place, publisher, and date of publication | New York : Marcel Dekker, 1996 |
| International Standard Serial Number | ISSN 01900692 |
| Record control number | |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20100602 |
| Operator's initials, OID (RLIN) | 1641^b |
| Cataloger's initials, CIN (RLIN) | Daiane |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20100604 |
| Operator's initials, OID (RLIN) | 1519^b |
| Cataloger's initials, CIN (RLIN) | Carolina |
No items available.
