Towards a public service blend of human resource management and TQM (Record no. 33947)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 02122naa a2200217uu 4500 |
| 001 - CONTROL NUMBER | |
| control field | 0060217281437 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190211172414.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 100602s1996 xx ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
| Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | IEGEL, Gilbert B. |
| 9 (RLIN) | 40857 |
| 245 10 - TITLE STATEMENT | |
| Title | Towards a public service blend of human resource management and TQM |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New York : |
| Name of publisher, distributor, etc. | Marcel Dekker, |
| Date of publication, distribution, etc. | 1996 |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | The objective of this paper is to contemplate changes in personnel system infrastructure required to implement Total Quality Management (TQM) in public organizations (perhaps formal organization in general). By infrastructure we mean systems such as those for the design of work and positions, rewards, performance appraisal, selection, etc. We introduced the subject by summarizing many of the concepts from the quality literature which express philosophy, structural aspects and practices. Even the industrial context in which TQM has flowered has not adapted significantly to implications of TQM philosophy and structure. Instead, traditional personnel management systems prevail with some concern for needed specia1 training, and anguish about negative effects of performance appraisal, some reward systems, and work standards. |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | Because the government context is bound to present difficulties and pitfalls we summarized another body of literature, that of the reasons why the idea probably won't work in government. |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | Ultimately, we get to the point of the essay: a discussion of contemplated types of personnel system changes that ought to support organizations operating in a quality mode. Changes are considered under the subjects of: work design, recruitment and selection, performance appraisal, training, compensation and labor-management relations. We conclude with a. brief case study on the Pacer Share Project. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | SEIDLER, Edward |
| 9 (RLIN) | 40858 |
| 773 08 - HOST ITEM ENTRY | |
| Title | International Journal of Public Administration - IJPA |
| Related parts | 19, 10, p. 1781-1810 |
| Place, publisher, and date of publication | New York : Marcel Dekker, 1996 |
| International Standard Serial Number | ISSN 01900692 |
| Record control number | |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20100602 |
| Operator's initials, OID (RLIN) | 1728^b |
| Cataloger's initials, CIN (RLIN) | Daiane |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20100604 |
| Operator's initials, OID (RLIN) | 1516^b |
| Cataloger's initials, CIN (RLIN) | Carolina |
No items available.
