What happened to the ISO 9000 lustre? An eight-year study (Record no. 36687)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01930naa a2200229uu 4500 |
| 001 - CONTROL NUMBER | |
| control field | 0100516174037 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190211173741.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 101005s2010 xx ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
| Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | KARAPETROVIC, Stanislav |
| 9 (RLIN) | 24489 |
| 245 10 - TITLE STATEMENT | |
| Title | What happened to the ISO 9000 lustre? An eight-year study |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Oxfordshire : |
| Name of publisher, distributor, etc. | Rouledge, |
| Date of publication, distribution, etc. | Mar./Apr. 2010 |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | The evolution of the benefits and costs of ISO 9001 registration over time is analysed through a four-year follow-up on the research published earlier in this journal (Casadess & Karapetrovic, 2005a). A longitudinal empirical study was developed and conducted over a period of eight years, with three surveys administered in 1998, 2002 and 2006, respectively. More than 1000 companies based in Catalonia (Spain) took part in the study, which asked for their perceptions regarding the resources involved in and the outcomes of the implementation and registration of an ISO 9001-compliant quality management system. The results show a continued decrease in the benefits of ISO 9001 registration overall. However, the benefits which are directly related to the objectives of an ISO 9001 quality management system, as stated in the ISO 9001:2000 standard, are still dominant and reported by a large majority of companies. The study also found an additional decrease in the costs of implementing and maintaining the standard, and a further reduction in the average time needed for implementation, with reference to the initial (1998-2002) longitudinal research |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | Volume 21 |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | Numbers 3-4 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | FA, Martí Casadesús |
| 9 (RLIN) | 18136 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | SAIZARBITORIA, Iñaki Heras |
| 9 (RLIN) | 18137 |
| 773 08 - HOST ITEM ENTRY | |
| Title | Total Quality Management & Business Excellence |
| Related parts | 21, 3-4, p. 245-268 |
| Place, publisher, and date of publication | Oxfordshire : Rouledge, Mar./Apr. 2010 |
| International Standard Serial Number | ISSN 14783363 |
| Record control number | |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20101005 |
| Operator's initials, OID (RLIN) | 1617^b |
| Cataloger's initials, CIN (RLIN) | Daiane |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20101006 |
| Operator's initials, OID (RLIN) | 1738^b |
| Cataloger's initials, CIN (RLIN) | Carolina |
No items available.
