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Managing design quality and conformance quality : (Record no. 36698)

000 -LEADER
fixed length control field 01306naa a2200205uu 4500
001 - CONTROL NUMBER
control field 0100516505137
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211173748.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 101005s2010 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name LIFANG, Wu
9 (RLIN) 42517
245 10 - TITLE STATEMENT
Title Managing design quality and conformance quality :
Remainder of title models and insights
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Oxfordshire :
Name of publisher, distributor, etc. Routledge,
Date of publication, distribution, etc. Mar./Apr. 2010
520 3# - SUMMARY, ETC.
Summary, etc. Traditionally design quality and conformance quality are considered separately in the literature. In this paper we integrate these two quality dimensions into stylised quality decision models for synthesising design quality cost, conformance quality cost and product revenue components. We show that under both decision scenarios (either customer can or cannot perceive the actual quality deviations at purchasing time), optimal design quality, conformance quality and price decisions are positively interrelated. Our research offers both theoretical and practical contributions towards total quality management
590 ## - LOCAL NOTE (RLIN)
Local note Volume 21
590 ## - LOCAL NOTE (RLIN)
Local note Numbers 3-4
773 08 - HOST ITEM ENTRY
Title Total Quality Management & Business Excellence
Related parts 21, 3-4, p. 383-390
Place, publisher, and date of publication Oxfordshire : Routledge, Mar./Apr. 2010
International Standard Serial Number ISSN 14783363
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20101005
Operator's initials, OID (RLIN) 1650^b
Cataloger's initials, CIN (RLIN) Daiane
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20101006
Operator's initials, OID (RLIN) 1741^b
Cataloger's initials, CIN (RLIN) Carolina

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