Assessing organizational performance : (Record no. 37741)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 01450naa a2200217uu 4500 |
| 001 - CONTROL NUMBER | |
| control field | 0121415163837 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20241227111432.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 101214s2010 xx ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
| Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| 9 (RLIN) | 23142 |
| Personal name | Andrews, Rhys |
| 245 10 - TITLE STATEMENT | |
| Title | Assessing organizational performance : |
| Remainder of title | exploring differences between internal and external measures |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Philadelphia : |
| Name of publisher, distributor, etc. | Routledge, |
| Date of publication, distribution, etc. | June 2010 |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | Differences in judgments of public service performance across stakeholder groups have often been noted, but have rarely been tested. We measure the extent of these differences between and within internal and external stakeholders. The evidence shows that internal groups usually overestimate the performance of their organizations. We then develop and test a model of inter-organizational variations in the extent of this overestimation. The statistical results show that performance overestimation is more likely in small organizations with geographically dispersed clients, and in organizations that adopt fashionable management practices that are associated with higher institutional legitimacy |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| 9 (RLIN) | 1396 |
| Personal name | Boyne, George A. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | MOON, M. Jae |
| 9 (RLIN) | 7389 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | WALKER, Richard M |
| 9 (RLIN) | 16544 |
| 773 08 - HOST ITEM ENTRY | |
| Title | International Public Management Journal |
| Related parts | 13, 2, p. 105-129 |
| Place, publisher, and date of publication | Philadelphia : Routledge, June 2010 |
| International Standard Serial Number | ISSN 10967494 |
| Record control number | |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20101214 |
| Operator's initials, OID (RLIN) | 1516^b |
| Cataloger's initials, CIN (RLIN) | Daiane |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20110119 |
| Operator's initials, OID (RLIN) | 1512^b |
| Cataloger's initials, CIN (RLIN) | Carolina |
No items available.
