<style type="text/css"> .wpb_animate_when_almost_visible { opacity: 1; }</style> Enap catalog › MARC details for record no. 37771

Squaring customer demands, brand strength, and production requirements : (Record no. 37771)

000 -LEADER
fixed length control field 02063naa a2200277uu 4500
001 - CONTROL NUMBER
control field 0121417300437
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211174147.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 101214s2010 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name HERRMANN, Andreas
9 (RLIN) 43387
245 10 - TITLE STATEMENT
Title Squaring customer demands, brand strength, and production requirements :
Remainder of title a case example of an integrated product and branding strategy
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Oxfordshire :
Name of publisher, distributor, etc. Routledge,
Date of publication, distribution, etc. Sept./Oct. 2010
520 3# - SUMMARY, ETC.
Summary, etc. As part of a product management strategy, companies face the challenge of integrating customer needs on the one hand with company and production requirements on the other hand. While approaches exist that attempt to transform the 'voice of the customer' into the 'voice of the engineer', these invariably do not explicitly convey issues of brand management. Yet branding is of pivotal importance to the company as well as to the reception of its products and services by customers. Therefore, we propose an integrated approach to product and branding strategy by identifying important brand drivers, and identify a process of how such knowledge can be transformed into production requirements. Using a combination of brand performance approach and quality function deployment, we use a case study from the automotive industry to exemplify the applicability of this integrated approach. Specific focus is on the decisions needed during implementation with regard to use of analysis methods as part of the decision-making process of an integrated product and branding strategy
590 ## - LOCAL NOTE (RLIN)
Local note Volume 21
590 ## - LOCAL NOTE (RLIN)
Local note Numbers 9-10
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Gestão de Marcas
9 (RLIN) 15754
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Satisfação do Cliente
9 (RLIN) 12074
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Administração Estratégica
9 (RLIN) 12916
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Estudo de Caso
9 (RLIN) 11993
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name HENNEBERG, Stephan C.
9 (RLIN) 40552
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name LANDWEHR, Jan
9 (RLIN) 43388
773 08 - HOST ITEM ENTRY
Title Total Quality Management & Business Excellence
Related parts 21, 9-10, p. 1017-1032
Place, publisher, and date of publication Oxfordshire : Routledge, Sept./Oct. 2010
International Standard Serial Number ISSN 14783363
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20101214
Operator's initials, OID (RLIN) 1730^b
Cataloger's initials, CIN (RLIN) Daiane
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20140327
Operator's initials, OID (RLIN) 1026^b
Cataloger's initials, CIN (RLIN) Daiane

No items available.

Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
<
Acesso à Informação TRANSPARÊNCIA

Powered by Koha