Business process re-engineering and balanced scorecard in swedish public sector organizations : (Record no. 37853)
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000 -LEADER | |
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fixed length control field | 01456naa a2200193uu 4500 |
001 - CONTROL NUMBER | |
control field | 0121714041137 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | OSt |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20190211174308.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 101217s2010 xx ||||gr |0|| 0 eng d |
999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
041 ## - LANGUAGE CODE | |
Language code of text/sound track or separate title | eng |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | FALTHOLM, Ylva |
9 (RLIN) | 43519 |
245 10 - TITLE STATEMENT | |
Title | Business process re-engineering and balanced scorecard in swedish public sector organizations : |
Remainder of title | solutions for problems or problems for solutions? |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | Philadelphia : |
Name of publisher, distributor, etc. | Routledge, |
Date of publication, distribution, etc. | May 2010 |
520 3# - SUMMARY, ETC. | |
Summary, etc. | This article analyzes and discusses the adoption and implementation of Business Process Re-Engineering (BPR) at a hospital and Balanced Scorecard (BSC) at a local government. At the hospital, BPR was adopted as a solution to problems, but became de-coupled from operations, and later used for legitimacy reasons. At the local government, without having identified clear problems, BSC was adopted as an attractive solution but became coupled, rather than de-coupled, to operations. Our study shows that de-coupling does not follow the path proposed by neo-institutional theory, and that legitimacy from popular management concepts can be obtained both by coupling and by de-coupling the concepts from operations |
700 1# - ADDED ENTRY--PERSONAL NAME | |
Personal name | NILSSON, Kent |
9 (RLIN) | 43520 |
773 08 - HOST ITEM ENTRY | |
Title | International Journal of Public Administration - IJPA |
Related parts | 33, 6, p. 302-310 |
Place, publisher, and date of publication | Philadelphia : Routledge, May 2010 |
International Standard Serial Number | ISSN 01900692 |
Record control number | |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | Periódico |
998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
-- | 20101217 |
Operator's initials, OID (RLIN) | 1404^b |
Cataloger's initials, CIN (RLIN) | Daiane |
998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
-- | 20110119 |
Operator's initials, OID (RLIN) | 1213^b |
Cataloger's initials, CIN (RLIN) | Carolina |
No items available.