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Managing resistance in an organizational transformation : (Record no. 39618)

000 -LEADER
fixed length control field 01880naa a2200229uu 4500
001 - CONTROL NUMBER
control field 1060615333337
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211175252.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 110606s2010 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name FIEDLER, Stefan
9 (RLIN) 44906
245 10 - TITLE STATEMENT
Title Managing resistance in an organizational transformation :
Remainder of title a case study from a mobile operator company
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Oxford :
Name of publisher, distributor, etc. Elsevier,
Date of publication, distribution, etc. may 2010
520 3# - SUMMARY, ETC.
Summary, etc. Organizations change. Change can be organized by projects and programs. Relevant environments of a change project or program can have different relationships to the change and may exert resistance. This paper presents a case study of an organizational transformation of a mobile operator company. The objectives of the paper are to discuss and reflect the management of resistance within a change program. Resistance is considered to possibly have positive and/or negative impact on a change, and to be exerted by internal or external environments. Within this change program, resistance is explicitly considered from a risk management perspective. The author therefore draws analogies to risk and discontinuity management and offers a model to manage resistance to change within a change program. The model discusses the identification and evaluation of resistance potentials, the planning of managing resistance, the avoidance and promotion of and the preparation for resistance, the resolution of resistance and the controlling of resistance measures and potentials
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Gestão de Projetos
9 (RLIN) 13021
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Mudança Organizacional
9 (RLIN) 12138
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Resistência à Mudança
9 (RLIN) 13151
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Comunicação Organizacional
9 (RLIN) 12960
773 08 - HOST ITEM ENTRY
Title International Journal of Project Management
Related parts 28, 4, p. 370-383
Place, publisher, and date of publication Oxford : Elsevier, may 2010
International Standard Serial Number ISSN 02637863
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20110606
Operator's initials, OID (RLIN) 1533^b
Cataloger's initials, CIN (RLIN) Daiane
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20110727
Operator's initials, OID (RLIN) 1454^b
Cataloger's initials, CIN (RLIN) Keicielle

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