A classification model for prediction of certification motivations from the contents of ISO 9001 audit reports (Record no. 40071)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 02141naa a2200289uu 4500 |
| 001 - CONTROL NUMBER | |
| control field | 1081117294641 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190211175436.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 110811s2010 xx ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
| Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | SAMPAIO, Paulo |
| 9 (RLIN) | 40407 |
| 245 10 - TITLE STATEMENT | |
| Title | A classification model for prediction of certification motivations from the contents of ISO 9001 audit reports |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Oxfordshire : |
| Name of publisher, distributor, etc. | Routledge, |
| Date of publication, distribution, etc. | Nov./Dec.2010 |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | ISO 9001 certification motivations can be classified into two main categories: (1) internal motivations; and (2) external motivations. Internal motivations are related with genuine organisational improvement goals (productivity, internal communication, process performance), while external motivations are mainly related to promotional and marketing issues (customer and market pressures, market share). Some companies that become certified mostly upon the basis of external motivations define their main goal as obtaining registration, and thus typically adopt a limited view over the scope of quality management systems implementation and certification. |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | Based upon a detailed review of 100 ISO 9001 audit reports, we performed a detailed statistical comparison between both types of motivations driving companies in their certification efforts, explored their differences and similarities and derived a statistically based classification model that was able to predict, for a particular organisation, what kind of predominant motivation lead to its certification, from information that can be retrieved from the contents of the corresponding ISO 9001 audit reports. |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | Volume 21 |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | Número 11-12 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Qualidade Total |
| 9 (RLIN) | 13039 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Gestão da Qualidade |
| 9 (RLIN) | 14078 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Estatística |
| 9 (RLIN) | 11991 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Norma Técnica |
| 9 (RLIN) | 13048 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | SARAIVA, Pedro |
| 9 (RLIN) | 40408 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | RODRIGUES, António Guimarães |
| 9 (RLIN) | 45228 |
| 773 08 - HOST ITEM ENTRY | |
| Title | Total Quality Management & Business Excellence |
| Related parts | 21, 11-12, p. 1279-1298 |
| Place, publisher, and date of publication | Oxfordshire : Routledge, Nov./Dec.2010 |
| International Standard Serial Number | ISSN 14783363 |
| Record control number | |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20110811 |
| Operator's initials, OID (RLIN) | 1729^b |
| Cataloger's initials, CIN (RLIN) | Geisneer |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20110831 |
| Operator's initials, OID (RLIN) | 1633^b |
| Cataloger's initials, CIN (RLIN) | Keicielle |
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