Public management reform and citizen perceptions of the UK health system (Record no. 43697)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01945naa a2200253uu 4500 |
| 001 - CONTROL NUMBER | |
| control field | 3011513321827 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190211180816.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 130115s2012 xx ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
| Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | GROSSO, Ashley L. |
| 9 (RLIN) | 47738 |
| 245 10 - TITLE STATEMENT | |
| Title | Public management reform and citizen perceptions of the UK health system |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Los Angeles : |
| Name of publisher, distributor, etc. | IIAS, |
| Date of publication, distribution, etc. | Sept. 2012 |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | The United Kingdom (UK) instituted a performance framework for the National Health Service (NHS) in the late 1990s that, inspired by the New Public Management (NPM), employed performance measurement and management in an effort to improve the quality of health services to citizens, in addition to realizing efficiency goals. Using data from the 1996 and 2002 Eurobarometer and a difference in differences analytical approach, we evaluate the impacts of these performance reforms by comparing the UK to other European Union countries in terms of overall citizen satisfaction with the health care system and perceptions of how well the health care system performs. In general, our results suggest that citizen satisfaction and performance perceptions in the UK were more favorable after the reforms than what would have occurred, absent the implementation of the reforms. The estimated improvement in satisfaction and perceived performance is both statistically and substantively significant, and thus provides evidence that the UKs NPM-inspired performance framework did accomplish at least some of its goals |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Indicador de Desempenho |
| 9 (RLIN) | 14201 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Sistema de Saúde |
| 9 (RLIN) | 20815 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Reino Unido |
| 9 (RLIN) | 13171 |
| 651 #4 - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME | |
| Geographic name | Reino Unido |
| 9 (RLIN) | 13171 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | VAN RYZIN, Gregg G |
| 9 (RLIN) | 47739 |
| 773 08 - HOST ITEM ENTRY | |
| Title | International Review of Administrative Sciences |
| Related parts | 78, 3, p. 494-513 |
| Place, publisher, and date of publication | Los Angeles : IIAS, Sept. 2012 |
| International Standard Serial Number | ISSN 00208523 |
| Record control number | |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20130115 |
| Operator's initials, OID (RLIN) | 1332^b |
| Cataloger's initials, CIN (RLIN) | Juliana |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20160111 |
| Operator's initials, OID (RLIN) | 1919^b |
| Cataloger's initials, CIN (RLIN) | Amanda |
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