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New public service performance management tools and public water governance : (Record no. 45948)

000 -LEADER
fixed length control field 02281naa a2200289uu 4500
001 - CONTROL NUMBER
control field 4061616051232
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20240723062555.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140616s2014 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name TABI, Marie Tsanga
9 (RLIN) 49471
245 10 - TITLE STATEMENT
Title New public service performance management tools and public water governance :
Remainder of title the main lessons drawn from action research conducted in an urban environment
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Los Angeles :
Name of publisher, distributor, etc. SAGE,
Date of publication, distribution, etc. Mar. 2014
520 3# - SUMMARY, ETC.
Summary, etc. At a time when, in France, the central government is placing new hope in the principle of governance of its utilities by means of performance indicators, this article argues that governance through performance measurement and management tools alone, however sophisticated, is not enough to meet the current challenges facing public water governance. However, the debate triggered on the objectives of the performance measurement tools raises substantive issues relating to public water governance. These substantive issues touch as much on the (strategic and organizational) components of the model of governance as on its control system. This is demonstrated by the action research experiment conducted in conjunction with the water utility of Nantes Métropole (Urban Community of Nantes), where the introduction of a new performance measurement tool leads the actors within the system to focus on the question of the values ​​that the public water governance model must carry. These values, which relate to the very ‘public’ and multidimensional component of water, appear in the local governance system under construction as a cornerstone of the model of governance
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Avaliação de Desempenho
9 (RLIN) 12937
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
9 (RLIN) 12927
Topical term or geographic name entry element Desempenho Organizacional
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Gestão de Desempenho
9 (RLIN) 15042
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Valor
9 (RLIN) 12733
651 #4 - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME
Geographic name França
9 (RLIN) 13169
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name VERDON, Dominique
9 (RLIN) 49472
773 08 - HOST ITEM ENTRY
Title International Review of Administrative Sciences
Related parts 80, 1, p. 213-235
Place, publisher, and date of publication Los Angeles : SAGE, Mar. 2014
International Standard Serial Number ISSN 00208523
Record control number
856 42 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier O exemplar encontra-se em processamento técnico.
Link text Acesso
856 42 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier http://ras.sagepub.com/content/80/1/213.full.pdf+html
Link text Acesso
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20140616
Operator's initials, OID (RLIN) 1605^b
Cataloger's initials, CIN (RLIN) Pedro
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20160115
Operator's initials, OID (RLIN) 1109^b
Cataloger's initials, CIN (RLIN) Amanda

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Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

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