Dependence relationship between the critical quality factors and social impact (Record no. 48536)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01959naa a2200241uu 4500 |
| 001 - CONTROL NUMBER | |
| control field | 5061116053047 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190211181439.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 150611s2014 bl ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
| Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | ÁLVAREZ GARCÍA, José |
| 9 (RLIN) | 52255 |
| 242 10 - TRANSLATION OF TITLE BY CATALOGING AGENCY | |
| Title | Relação de dependência entre os fatores críticos de qualidade e impacto social |
| 245 10 - TITLE STATEMENT | |
| Title | Dependence relationship between the critical quality factors and social impact |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | São Paulo : |
| Name of publisher, distributor, etc. | FGV, |
| Date of publication, distribution, etc. | nov./dez. 2014 |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | This paper shows the results of the empirical study conducted in 186 tourist accommodation businesses in Spain certified under the Q for Tourist Quality, own System Quality Management. It was raised with the purpose of analyzing the structure of the relationship between critical quality factors and results-social impact, how they operate and the level of their influence on obtaining these results within the company. Starting from a deep theoretical revision we propose a theoretical model together with the hypotheses to be tested, and we proceed to validation using the technique of Structural Equation Models. The results obtained show that companies wishing to improve their social impact should take into account that leadership is the most important factor to achieve it. Leadership indirectly affects the social impact through its influence on alliances and resources, quality policy/planning, personnel management and learning |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | ISSN Online: 2178938X |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | RÍO RAMA, María de la Cruz del |
| 9 (RLIN) | 52256 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | VILA ALONSO, Mercedes |
| 9 (RLIN) | 52257 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | FRAIZ BREA, José Antonio |
| 9 (RLIN) | 52258 |
| 773 08 - HOST ITEM ENTRY | |
| Title | Revista de Administração de Empresas - RAE |
| Related parts | 54, 6, p. 692-705 |
| Place, publisher, and date of publication | São Paulo : FGV, nov./dez. 2014 |
| International Standard Serial Number | ISSN 00347590 |
| Record control number | |
| 856 42 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | http://rae.fgv.br/sites/rae.fgv.br/files/dependence_relationship_between_the_critical_quality_factors_and_social_impact.pdf |
| Link text | Acesso |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20150611 |
| Operator's initials, OID (RLIN) | 1605^b |
| Cataloger's initials, CIN (RLIN) | Ana |
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