The impact of co-production on frontline accountability : (Record no. 50877)
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001 - CONTROL NUMBER | |
control field | 6071317323147 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | OSt |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20190211181630.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 160713s2016 xx ||||gr |0|| 0 eng d |
999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
041 ## - LANGUAGE CODE | |
Language code of text/sound track or separate title | eng |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | TUURNAS, Sanna |
9 (RLIN) | 54507 |
245 10 - TITLE STATEMENT | |
Title | The impact of co-production on frontline accountability : |
Remainder of title | the case of the conciliation service |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | Los Angeles : |
Name of publisher, distributor, etc. | Sage, |
Date of publication, distribution, etc. | Mar. 2016 |
520 3# - SUMMARY, ETC. | |
Summary, etc. | Mixing of roles between professionals, volunteers and service users creates a new, complex environment in which to produce and deliver public services. In this kind of environment, the issues of accountability become ever more important. This article presents a qualitative case study of co-production between volunteers and professionals in the legally regulated restorative justice services in Finland. Theoretically, we draw together the concept of citizen co-production with the literature on street-level bureaucracy and accountability. As a result of the study, we can say that co-production between volunteers and professionals increases accountability ties. In particular, the meaning of process-centred accountability is salient in horizontal accountability relations. Thus, co-production as a governance arrangement changes the working culture of public service professionals. In the new partnerships, although not entirely horizontal, we can recognize a seed for cultural change for professionalized public service organizations |
700 1# - ADDED ENTRY--PERSONAL NAME | |
Personal name | STENVALL, Jari |
9 (RLIN) | 40068 |
700 1# - ADDED ENTRY--PERSONAL NAME | |
Personal name | RANNISTO, Pasi-Heikki |
9 (RLIN) | 54508 |
773 08 - HOST ITEM ENTRY | |
Title | International Review of Administrative Sciences |
Related parts | 82, 1, p. 131-149 |
Place, publisher, and date of publication | Los Angeles : Sage, Mar. 2016 |
International Standard Serial Number | ISSN 00208523 |
Record control number | |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | Periódico |
998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
-- | 20160713 |
Operator's initials, OID (RLIN) | 1732^b |
Cataloger's initials, CIN (RLIN) | Ana |
998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
-- | 20170811 |
Operator's initials, OID (RLIN) | 1107^b |
Cataloger's initials, CIN (RLIN) | Larissa |
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