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Civil servants’ perspectives on the role of citizens in public service delivery in Uganda (Record no. 50879)

000 -LEADER
fixed length control field 01509naa a2200205uu 4500
001 - CONTROL NUMBER
control field 6071317364547
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20230803171457.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 160713s2016 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name THEOPISTA WENENE, Mary
9 (RLIN) 54512
245 10 - TITLE STATEMENT
Title Civil servants’ perspectives on the role of citizens in public service delivery in Uganda
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Los Angeles :
Name of publisher, distributor, etc. Sage,
Date of publication, distribution, etc. Mar. 2016
520 3# - SUMMARY, ETC.
Summary, etc. In this article we study civil servants’ perceptions about the role of citizens in the provision of public services in Uganda. In other words, we examine the views of those who deliver civil services regarding the actual and desired influence of service recipients. An empirical study was conducted focusing on the health and education sectors in Uganda. It is concluded that due to a number of tensions regarding the role of the citizen in Uganda, civil servants feel that service recipients are not yet adequately engaged in the demand for and delivery of quality public services. More effective public service delivery in Uganda cannot be achieved without the development of a culture that supports the building of capacity at all levels, including the community and individual service recipients
700 1# - ADDED ENTRY--PERSONAL NAME
9 (RLIN) 48529
Personal name Steen, Trui
700 1# - ADDED ENTRY--PERSONAL NAME
9 (RLIN) 54513
Personal name Rutgers, Mark R.
773 08 - HOST ITEM ENTRY
Title International Review of Administrative Sciences
Related parts 82, 1, p. 169-189
Place, publisher, and date of publication Los Angeles : Sage, Mar. 2016
International Standard Serial Number ISSN 00208523
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20160713
Operator's initials, OID (RLIN) 1736^b
Cataloger's initials, CIN (RLIN) Ana
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20170811
Operator's initials, OID (RLIN) 1107^b
Cataloger's initials, CIN (RLIN) Larissa

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