Civil servants perspectives on the role of citizens in public service delivery in Uganda (Record no. 50879)
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001 - CONTROL NUMBER | |
control field | 6071317364547 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | OSt |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20230803171457.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 160713s2016 xx ||||gr |0|| 0 eng d |
999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
041 ## - LANGUAGE CODE | |
Language code of text/sound track or separate title | eng |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | THEOPISTA WENENE, Mary |
9 (RLIN) | 54512 |
245 10 - TITLE STATEMENT | |
Title | Civil servants perspectives on the role of citizens in public service delivery in Uganda |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | Los Angeles : |
Name of publisher, distributor, etc. | Sage, |
Date of publication, distribution, etc. | Mar. 2016 |
520 3# - SUMMARY, ETC. | |
Summary, etc. | In this article we study civil servants perceptions about the role of citizens in the provision of public services in Uganda. In other words, we examine the views of those who deliver civil services regarding the actual and desired influence of service recipients. An empirical study was conducted focusing on the health and education sectors in Uganda. It is concluded that due to a number of tensions regarding the role of the citizen in Uganda, civil servants feel that service recipients are not yet adequately engaged in the demand for and delivery of quality public services. More effective public service delivery in Uganda cannot be achieved without the development of a culture that supports the building of capacity at all levels, including the community and individual service recipients |
700 1# - ADDED ENTRY--PERSONAL NAME | |
9 (RLIN) | 48529 |
Personal name | Steen, Trui |
700 1# - ADDED ENTRY--PERSONAL NAME | |
9 (RLIN) | 54513 |
Personal name | Rutgers, Mark R. |
773 08 - HOST ITEM ENTRY | |
Title | International Review of Administrative Sciences |
Related parts | 82, 1, p. 169-189 |
Place, publisher, and date of publication | Los Angeles : Sage, Mar. 2016 |
International Standard Serial Number | ISSN 00208523 |
Record control number | |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | Periódico |
998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
-- | 20160713 |
Operator's initials, OID (RLIN) | 1736^b |
Cataloger's initials, CIN (RLIN) | Ana |
998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
-- | 20170811 |
Operator's initials, OID (RLIN) | 1107^b |
Cataloger's initials, CIN (RLIN) | Larissa |
No items available.