Exploring information-seeking processes by businesses : (Record no. 50889)
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| 000 -LEADER | |
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| fixed length control field | 01894naa a2200217uu 4500 |
| 001 - CONTROL NUMBER | |
| control field | 6071317543747 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190211181643.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 160713s2016 xx ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
| Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | DEN BOER, Yvon Van |
| 9 (RLIN) | 54526 |
| 245 10 - TITLE STATEMENT | |
| Title | Exploring information-seeking processes by businesses : |
| Remainder of title | analyzing source and channel choices in business-to-government service interactions |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Los Angeles : |
| Name of publisher, distributor, etc. | Sage, |
| Date of publication, distribution, etc. | June 2016 |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | With the rise of electronic channels it has become easier for businesses to consult various types of information sources in information-seeking processes. Governments are urged to rethink their role as reliable information source and the roles of their (electronic) service channels to provide efficient service support. This article addresses how governments cope with the availability of numerous sources and channels and focuses on similarities, differences and interdependencies between source and channel selection processes. Individual and group interviews were held with businesses throughout the Netherlands. The results indicate that some factors influence source and channel choices (e.g. task characteristics), others influence only channel choice (e.g. situational factors, channel characteristics). Source and relationship characteristics uncover interdependencies between both, since these source-related concepts influence channel choices. Further insight is needed to increase our understanding and come to an integrated theory of source and channel choices in information-seeking processes |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | PIETERSON, Willem |
| 9 (RLIN) | 35571 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | VAN DIJK, Jan |
| 9 (RLIN) | 54527 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | ARENDSEN, Rex |
| 9 (RLIN) | 54528 |
| 773 08 - HOST ITEM ENTRY | |
| Title | International Review of Administrative Sciences |
| Related parts | 82, 2, p. 373-391 |
| Place, publisher, and date of publication | Los Angeles : Sage, June 2016 |
| International Standard Serial Number | ISSN 00208523 |
| Record control number | |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20160713 |
| Operator's initials, OID (RLIN) | 1754^b |
| Cataloger's initials, CIN (RLIN) | Ana |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20170811 |
| Operator's initials, OID (RLIN) | 1108^b |
| Cataloger's initials, CIN (RLIN) | Larissa |
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