| 000 -LEADER |
|---|
| fixed length control field |
00838nz a2200205n 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
15661 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
BR-BrBEM |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20200409145449.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
100113|20082008bl 000 0 por d |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
BR-BrBEM |
| Transcribing agency |
BR-BrBEM |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Edition number |
18 |
| Classification number |
658.4012 |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| -- |
8 |
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
658.4012 |
| Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) |
M527o |
| -- |
2008 |
| -- |
M |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Mello, Lucilia Maria Vieira |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
A ouvidoria como ferramenta de gestão estratégica / |
| Statement of responsibility, etc. |
Lucilia Maria Vieira Mello ; orientador Prof. Gabriel Setti |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Brasília ; |
| Date of publication, distribution, etc. |
2008. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
38 p. ; |
| Dimensions |
30 cm |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Monografia de Especialização submetida ao centro de Educação a Distância (CEAD), da Universidade de Brasília, como requisito para conclusão do curso de desenvolvimento da gestão estratégica. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Bibliografia: p. 37-38 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Planejamento e Gerenciamento Estratégico |
| Geographic subdivision |
Brasil |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
TCCP (Pós-Graduação) |
