| 000 -LEADER |
|---|
| fixed length control field |
01686nam a2200301uu 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
356 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20190211154033.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
001010s1995 xx ||||g| |0|| 0 eng d |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
1.19 |
| Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) |
Q15q |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
|---|
| Koha Dewey Subclass [OBSOLETE] |
PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
eng |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Quality improvement in european public services : |
| Remainder of title |
concepts, cases and commentary |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
London : |
| Name of publisher, distributor, etc. |
SAGE, |
| Date of publication, distribution, etc. |
1995 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
190 p. |
| 505 80 - FORMATTED CONTENTS NOTE |
|---|
| Title |
Part one: definition and operationalization |
| -- |
Defining quality - Christopher Pollit and Geert Bouckaert |
| -- |
Measuring quality - Geert Bouckaert |
| -- |
Part two: case studies |
| -- |
Quality measurement and quality assurance in european higher education - Frans van Vught and Don F. Westerheijden |
| -- |
Quality in the french public service - Sylvie Trosa |
| -- |
Quality improvement in german local government - Helmut Klages et al |
| -- |
Quality improvement in local contracts: environmental services in harlow - Lucy Gaster |
| -- |
Quality in swedish higher education: a pilot study - Hellen Westlund |
| -- |
Costing non-conformance at an NHS hospital: a pilot study - Richard Joss |
| -- |
Quality improvement in the dutch department of defence - Nico Mol |
| -- |
Enhancing quality in the police service: leicestershire constabulary - Stephen Hanney |
| -- |
Part three: overview |
| -- |
Improvement strategies - Christopher Pollitt |
| -- |
Concluding reflections - Geert Bouckaert |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Serviço Público |
| 9 (RLIN) |
12780 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Qualidade |
| 9 (RLIN) |
12842 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Estudo de Caso |
| 9 (RLIN) |
11993 |
| 651 #4 - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME |
|---|
| Geographic name |
Alemanha |
| 9 (RLIN) |
13168 |
| 651 #4 - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME |
|---|
| Geographic name |
Franca |
| 9 (RLIN) |
13169 |
| 651 #4 - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME |
|---|
| Geographic name |
Holanda |
| 9 (RLIN) |
13170 |
| 651 #4 - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME |
|---|
| Geographic name |
Reino Unido |
| 9 (RLIN) |
13171 |
| 651 #4 - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME |
|---|
| Geographic name |
Suecia |
| 9 (RLIN) |
13172 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| 9 (RLIN) |
13173 |
| Personal name |
Bouckaert, Geert |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Livro Geral |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20001010 |
| Operator's initials, OID (RLIN) |
Elda |
| Cataloger's initials, CIN (RLIN) |
Elda |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20160310 |
| Operator's initials, OID (RLIN) |
1045^b |
| Cataloger's initials, CIN (RLIN) |
Larissa |
