| 000 -LEADER |
|---|
| fixed length control field |
01630nam a2200241uu 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
5881 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20190212094359.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
000221s2000 bl ||||g| |0|| 0 por d |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
2.08 |
| Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) |
P4247g |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
|---|
| Koha Dewey Subclass [OBSOLETE] |
PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
por |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
O GERENTE um a um |
| 9 (RLIN) |
7837 |
| 242 10 - TRANSLATION OF TITLE BY CATALOGING AGENCY |
|---|
| Title |
The one to one manager |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
O gerente um a um |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
3 ed |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Rio de Janeiro : |
| Name of publisher, distributor, etc. |
Campus, |
| Date of publication, distribution, etc. |
2000 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
254 p. |
| 505 80 - FORMATTED CONTENTS NOTE |
|---|
| Title |
Prefacio |
| -- |
Introducao |
| -- |
Dragoes famintos |
| -- |
Pioneiros, desbravadores e navegadores |
| -- |
O que "marketing um-a-um" |
| -- |
Tao antigo que parece novo |
| -- |
Circunstancias preexistentes |
| -- |
1 - Agentes de confianca |
| -- |
First USA |
| -- |
Franklin University |
| -- |
Topico para reflexao |
| -- |
2 - Como utilizar a tecnologia |
| -- |
American Airlines |
| -- |
Previnter |
| -- |
Levi Strauss |
| -- |
1-800-FLOWERS |
| -- |
First Union |
| -- |
3 - Organizacao, cultura e mudanca |
| -- |
USAA |
| -- |
Southern New England Thelephone |
| -- |
4 - Foco no cliente |
| -- |
La mansion de Rio Hotel |
| -- |
Royal Bank of Canada |
| -- |
Oxford Health Plans |
| -- |
French Rags |
| -- |
Carrollton Fire Department |
| -- |
5 - Cultura de servico |
| -- |
Pitney Bowes |
| -- |
General Eletrics |
| -- |
SAS Institute |
| -- |
Bell Atlantic |
| -- |
6 - Conheca o cliente |
| -- |
Dick's supermarkets |
| -- |
DaimlerChrysler/Financial Services |
| -- |
British Airways |
| -- |
Nabisco |
| -- |
CrossWorlds Software |
| -- |
7 - Repeite os canais |
| -- |
Xerox |
| -- |
Hewlett-Packward |
| -- |
Great Plaints |
| -- |
8 - Construtores de ferramentas |
| -- |
DoubleClick |
| -- |
Oracle |
| -- |
Sabre Travel Information Network |
| -- |
Conselho final |
| -- |
Carta aos leitores |
| -- |
Como dar a partida |
| -- |
Notas |
| -- |
Indice |
| 508 ## - CREATION/PRODUCTION CREDITS NOTE |
|---|
| Creation/production credits note |
Tradutor: Flavia Rossler |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Desenvolvimento Gerencial |
| 9 (RLIN) |
15617 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Livro Geral |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20000221 |
| Operator's initials, OID (RLIN) |
Rutele |
| Cataloger's initials, CIN (RLIN) |
Rutelene Raphael |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20070830 |
| Operator's initials, OID (RLIN) |
1406^b |
| Cataloger's initials, CIN (RLIN) |
Quiteria |
