| 000 -LEADER |
|---|
| fixed length control field |
03434nam a2200313uu 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
6282 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20220325091805.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
020227s1998 xx ||||g| |0|| 0 eng d |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
1.19 |
| Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) |
M4788m |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
|---|
| Koha Dewey Subclass [OBSOLETE] |
PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
MCKEVITT, David |
| 9 (RLIN) |
15962 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Managing core public services |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Oxford : |
| Name of publisher, distributor, etc. |
Blackwell, |
| Date of publication, distribution, etc. |
1998 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
287 p. |
| 505 80 - FORMATTED CONTENTS NOTE |
|---|
| Title |
1 - Introduction |
| -- |
Non-marketability |
| -- |
Differential information |
| -- |
Interdependence |
| -- |
Professionalism |
| -- |
HEWS |
| -- |
The structure of this study |
| -- |
2 - Managing in the core public services |
| -- |
Introduction |
| -- |
Concept of progress |
| -- |
Differential information |
| -- |
Agenda of government |
| -- |
Core skills |
| -- |
Street level public organizations(SLPOs) |
| -- |
Rationing public resources |
| -- |
Conflicting environmental forces |
| -- |
Institutions of social obligation |
| -- |
Code of professional ethics |
| -- |
Conclusion |
| -- |
3 - Service delivery - meeting citizen needs |
| -- |
Introduction |
| -- |
Citizen, client, consumer: the language of service delivery |
| -- |
Marketing of public services |
| -- |
Design and delivery of service quality |
| -- |
Rationing of core public services and appellate structures |
| -- |
4 - Managing resources for social gain |
| -- |
Introduction |
| -- |
The environment for government investment decisions |
| -- |
The economic environment |
| -- |
The social environment |
| -- |
The technological environment |
| -- |
Capital investment facilities |
| -- |
Internal stages in the process of public capital investment |
| -- |
Strategic and financial assessment |
| -- |
Operational judgement |
| -- |
Technical definition |
| -- |
5 - Strategic control of core public services |
| -- |
Introduction |
| -- |
Definition of the control function |
| -- |
Legislation and strategic control |
| -- |
Examples of legislative controls |
| -- |
Strategic management of health care resources |
| -- |
Legislative control in New Zealand |
| -- |
Budgets, bureaucrats and health care |
| -- |
Summary and conclusions |
| -- |
6 - Organizational structures for effective service delivery |
| -- |
Introduction |
| -- |
Organization and environment |
| -- |
Professional bureaucracy |
| -- |
New Zealand: educational change and community involvement |
| -- |
Power to the parents: school charts and education management |
| -- |
Professional bureaucracy and Germany's education reform |
| -- |
Decentralized authority and effective organizational structures |
| -- |
7 - Managing professionals |
| -- |
Introduction |
| -- |
Professionals, citizens responsiveness |
| -- |
The management of state professionals |
| -- |
Middle managers, professionals and performance measurement |
| -- |
Institutional functions |
| -- |
Managerial functions |
| -- |
New Zealand: partnerships and community |
| -- |
Technical rationality and England's education reform |
| -- |
8 - Review of reform programmes |
| -- |
Introduction |
| -- |
Drawing lessons from the reform programmes |
| -- |
Suitability |
| -- |
Feasibility |
| -- |
Acceptability |
| -- |
Appendix I: Case studies |
| -- |
Case study 1: The vision and reality of an executive agency - Charles Ferguson and Deirdre McGill |
| -- |
Case study 2: Capital accounting case study - UK local government Geoff Jones |
| -- |
Case study 3: Implementing community care - Alan Lawton |
| -- |
Case study 4: The metropolitan police plus programme - Garry Elliot |
| -- |
Case study 5: Wellcare hospital trust - Alan Lawton and David McKevitt |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Servicos Publicos |
| 9 (RLIN) |
14313 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Relacoes Estado e Sociedade |
| 9 (RLIN) |
15668 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Mercado |
| 9 (RLIN) |
12072 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Servicos Sociais |
| 9 (RLIN) |
12709 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Controle Legislativo |
| 9 (RLIN) |
15803 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| 9 (RLIN) |
15809 |
| Topical term or geographic name entry element |
Gerentes Públicos |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| 9 (RLIN) |
14908 |
| Topical term or geographic name entry element |
Serviços de Saúde |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Politica de Saude |
| 9 (RLIN) |
12122 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Politica Educacional |
| 9 (RLIN) |
12926 |
| 651 #4 - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME |
|---|
| Geographic name |
Nova Zelandia |
| 9 (RLIN) |
13112 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Livro Geral |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20020227 |
| Operator's initials, OID (RLIN) |
Chris |
| Cataloger's initials, CIN (RLIN) |
Chris |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20070827 |
| Operator's initials, OID (RLIN) |
1641^b |
| Cataloger's initials, CIN (RLIN) |
Quiteria |
