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Do formal contracts and relational governance function as substitutes or complements? (Record no. 8477)

000 -LEADER
fixed length control field 01688naa a2200265uu 4500
001 - CONTROL NUMBER
control field 8331
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190524062533.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 021114s2005 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name POPPO, Laura
9 (RLIN) 8552
245 10 - TITLE STATEMENT
Title Do formal contracts and relational governance function as substitutes or complements?
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. 2002
520 3# - SUMMARY, ETC.
Summary, etc. Relational exchange arrangements supported by trust are commonly viewd as substitutes for complex contracts in interorganizational exchanges. Many argue that formal contracts actually undermine trust and thereby encourage the opportunistic behavior they are designed to discourage. In this paper, we develop and test an alternative perspective: that formal contracts and relational governance function as complements. Using data from a sample of information service exchanges, we find empirical support for this proposition of complementarity. Managers appear to couple their increasingly customized contracts with high levels of relational governance (and vice versa). Moreover, this interdependence underlies their ability to generate improvements in exchange performance. Our results concerning the determinants of these governance choices show their distinct origins, which further augments their complementarity in practice
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
9 (RLIN) 12103
Topical term or geographic name entry element Terceirização
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Trust
9 (RLIN) 17520
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Economia dos Custos de Transação
9 (RLIN) 17521
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element IT
9 (RLIN) 17522
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Contrato
9 (RLIN) 12857
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Relational Governance
9 (RLIN) 17523
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name ZENGER, Todd
9 (RLIN) 17524
773 08 - HOST ITEM ENTRY
Title Strategic Management Journal
Related parts 23, 8, p. 707-725
Place, publisher, and date of publication , 2002
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20021114
Operator's initials, OID (RLIN) Lucima
Cataloger's initials, CIN (RLIN) Lucimara
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20130805
Operator's initials, OID (RLIN) 1114^b
Cataloger's initials, CIN (RLIN) karina
Holdings
Status de empréstimo Status de perda Status de danificação Restrição de uso Não pode ser emprestado Código da coleção Localização permanente Localização atual Data de aquisição Date last seen Preço efetivo a partir de Tipo de material
          Periódico Biblioteca Graciliano Ramos Biblioteca Graciliano Ramos 2017-09-27 2017-09-27 2017-09-27 Periódico

Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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