000 -LEADER |
fixed length control field |
01660naa a2200193uu 4500 |
001 - CONTROL NUMBER |
control field |
8438 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
OSt |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20190211154450.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
021119s2002 xx ||||gr |0|| 0 eng d |
999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
Koha Dewey Subclass [OBSOLETE] |
PHL2MARC21 1.1 |
041 ## - LANGUAGE CODE |
Language code of text/sound track or separate title |
eng |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
RUYTER, Ko de |
9 (RLIN) |
9320 |
245 10 - TITLE STATEMENT |
Title |
Forging buyer-seller relationships for total quality management in international business : |
Remainder of title |
the case of the European cement industry |
260 ## - PUBLICATION, DISTRIBUTION, ETC. |
Place of publication, distribution, etc. |
Oxfordshire : |
Name of publisher, distributor, etc. |
Routledge, |
Date of publication, distribution, etc. |
May 2002 |
520 3# - SUMMARY, ETC. |
Summary, etc. |
Most authors agree that commitment is an important building block in long-term business relationships. This study attempts to investigate how commitment develops in long-term business-to business relationships in the context of an international quality network. To accomplish this objective, the relationship marketing perspective and the network perspective are integrated into a conceptual framework, describing how network constructs influence the long-term relationships indirectly through commitment. This framework was tested empirically in the context of the European cement industry with regards to a total quality management network. Our results indicates that, in particular, affective commitment and calculative commitment have a significatn positive effect on the parties' willingness to invest in the relationship. The antecedents of commitment, and especially actor bonds, have an indirect influence on the willingness to invest in the relationships |
700 1# - ADDED ENTRY--PERSONAL NAME |
Personal name |
SEMEIJN, Janjaap |
9 (RLIN) |
17740 |
773 08 - HOST ITEM ENTRY |
Title |
Total Quality Management |
Related parts |
13, 3, p. 403-417 |
Place, publisher, and date of publication |
Oxfordshire : Routledge, May 2002 |
International Standard Serial Number |
ISSN 09544127 |
Record control number |
|
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Koha item type |
Periódico |
998 ## - LOCAL CONTROL INFORMATION (RLIN) |
-- |
20021119 |
Operator's initials, OID (RLIN) |
Lucima |
Cataloger's initials, CIN (RLIN) |
Lucimara |
998 ## - LOCAL CONTROL INFORMATION (RLIN) |
-- |
20101029 |
Operator's initials, OID (RLIN) |
1143^b |
Cataloger's initials, CIN (RLIN) |
Carolina |