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A review of empirical research on total quality management using scale developing methods : (Record no. 8666)

000 -LEADER
fixed length control field 01553naa a2200181uu 4500
001 - CONTROL NUMBER
control field 8521
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211154503.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 021121s2002 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name RAHMAN, Shams-Ur
9 (RLIN) 8719
245 10 - TITLE STATEMENT
Title A review of empirical research on total quality management using scale developing methods :
Remainder of title an Australian perspective
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Oxfordshire :
Name of publisher, distributor, etc. Routledge,
Date of publication, distribution, etc. August 2002
520 3# - SUMMARY, ETC.
Summary, etc. Over the last decade, Australian researchers have ublished widely on various issues of quality management in the context of Australian businesses. Only a few recent studies have measured reliability and validity in the development of quality management constructs and scales through rigorous statistical techniques. In this paper, the quality management literature was surveyed for scale development efforts and four studies were identified. These studies were reviewed to identify the statistical techniques and methods being utilized to develop scales of measurement. Similarities and differences of techniques of scale development were pointed out and suggestions ae made for those who conduct future research and who evaluate it for possible publication. Although the number of published studies is small, they provide a baseline to which scale development efforts are measured in the future
773 08 - HOST ITEM ENTRY
Title Total Quality Management
Related parts 13, 5, p. 635-649
Place, publisher, and date of publication Oxfordshire : Routledge, August 2002
International Standard Serial Number ISSN 09544127
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20021121
Operator's initials, OID (RLIN) Lucima
Cataloger's initials, CIN (RLIN) Lucimara
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20101029
Operator's initials, OID (RLIN) 1134^b
Cataloger's initials, CIN (RLIN) Carolina
Holdings
Status de empréstimo Status de perda Status de danificação Restrição de uso Não pode ser emprestado Código da coleção Localização permanente Localização atual Data de aquisição Date last seen Preço efetivo a partir de Tipo de material
          Periódico Biblioteca Graciliano Ramos Biblioteca Graciliano Ramos 2017-09-27 2017-09-27 2017-09-27 Periódico

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Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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