| 000 -LEADER |
|---|
| fixed length control field |
01158naa a2200181uu 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
8545 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20190211154506.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
021121s2002 xx ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
|---|
| Koha Dewey Subclass [OBSOLETE] |
PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
SARGIACOMO, Massimo |
| 9 (RLIN) |
9549 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Benchmarking in Italy : |
| Remainder of title |
the first case study on personnel motivation and satisfaction in a Health Business |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Oxfordshire : |
| Name of publisher, distributor, etc. |
Routledge, |
| Date of publication, distribution, etc. |
July 2002 |
| 520 3# - SUMMARY, ETC. |
|---|
| Summary, etc. |
This paper presents the findings and conclusions of recent exploratory research the author has guided in a huge Health Business. It concerns the first Italian bechmarking project on personnel motivation and satisfaction in the National Health Service. Data from the operators were collected through an through an auto-compilation questionnaire, and the paper shows firs the methodological approach chosen, and then depicts the results and the consequent therapies coherently with the issues raised in the survey |
| 773 08 - HOST ITEM ENTRY |
|---|
| Title |
Total Quality Management |
| Related parts |
13 , 4, p. 489-505 |
| Place, publisher, and date of publication |
Oxfordshire : Routledge, July 2002 |
| International Standard Serial Number |
ISSN 09544127 |
| Record control number |
|
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20021121 |
| Operator's initials, OID (RLIN) |
Lucima |
| Cataloger's initials, CIN (RLIN) |
Lucimara |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20101029 |
| Operator's initials, OID (RLIN) |
1137^b |
| Cataloger's initials, CIN (RLIN) |
Carolina |
