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Impact of supply chain sensitivity to quality certification on quality management practices and performance (Record no. 9446)

000 -LEADER
fixed length control field 02323naa a2200181uu 4500
001 - CONTROL NUMBER
control field 9306
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211154658.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 021213s2002 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name ROMANO, Pietro
9 (RLIN) 9149
245 10 - TITLE STATEMENT
Title Impact of supply chain sensitivity to quality certification on quality management practices and performance
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Oxfordshire :
Name of publisher, distributor, etc. Routledge,
Date of publication, distribution, etc. November 2002
520 3# - SUMMARY, ETC.
Summary, etc. Recent studies on quality management, certification, and supply chain management emphasize that (1) ISO 9000 certification is becoming a must for many companies to compete, and (2) quality is a strategic variable that should be considered and managed not only within the single firm, but also acrross the supply chain of which the firm is part. Nevertheless, many empirical works on ISO 9000 concentrate on the impact of certification on the impact of certification on companies' internal quality systems, whereas they do not pay the same attention to both upstream and downstream interactions across the supply chain, and to their influences on quality management practices and performance. This study examines whether the diffused adoption or knowledge/confidence in the ISO 9000 quality system requirements (i.e. `sensitivity' to certification) by diverse supply chain members can really influence quality management practices/procedures and operational performance of individual firms in supply chains. These topics are examined through analysis of data gathered by means of a survey based on a sample of 100 Italian certified manufacturing companies. It was found that those firms with the most advanced internal quality systems tend to by extensively from certified suppliers and to be reliant on the quality level of their deliveries. However, such trust on certified suppliers rarely implies the formalization of medium-long term cooperative programmes. As for performances, the impact of supply chain sensitiveness seems to be significant on punctuality, delivery speed and volume flexibility, while there are no significant effects on quality and cost performance
773 08 - HOST ITEM ENTRY
Title Total Quality Management
Related parts 13, 7, p. 981-1000
Place, publisher, and date of publication Oxfordshire : Routledge, November 2002
International Standard Serial Number ISSN 09544127
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20021213
Operator's initials, OID (RLIN) Lucima
Cataloger's initials, CIN (RLIN) Lucimara
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20101029
Operator's initials, OID (RLIN) 1154^b
Cataloger's initials, CIN (RLIN) Carolina
Holdings
Status de empréstimo Status de perda Status de danificação Restrição de uso Não pode ser emprestado Código da coleção Localização permanente Localização atual Data de aquisição Date last seen Preço efetivo a partir de Tipo de material
          Periódico Biblioteca Graciliano Ramos Biblioteca Graciliano Ramos 2017-09-27 2017-09-27 2017-09-27 Periódico

Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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