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Managing team knowlege : core processes, tools and enabling factors

By: EPPLER, Martin J.
Contributor(s): SUKOWSKI, Oliver.
Material type: materialTypeLabelArticlePublisher: 2000Subject(s): High-performance Teams | Knowledge Management | Leadership | Team ProcessesEuropean Management Journal 18, 2, p. 334-341Abstract: Based on action research with product development teams from Roche and DaimlerChrysler, and project teams from Pixelpark and Versicherunskammer Bayern, the following article proposes a model of how team leaders can improve the knowledge management within their teams. The model consists of five layers. The first layer describes the necessary communication plattaforms for a team. The seconde level, the normative layer, consists of team rules, goals, and standards. The third layer represents the core team knowledge processes. The fourth layers assembles the relevant tools. The last layer describes the necessary leadership functions to foster effective team knowledge management
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Based on action research with product development teams from Roche and DaimlerChrysler, and project teams from Pixelpark and Versicherunskammer Bayern, the following article proposes a model of how team leaders can improve the knowledge management within their teams. The model consists of five layers. The first layer describes the necessary communication plattaforms for a team. The seconde level, the normative layer, consists of team rules, goals, and standards. The third layer represents the core team knowledge processes. The fourth layers assembles the relevant tools. The last layer describes the necessary leadership functions to foster effective team knowledge management

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